Sarena Mintrom
Christchurch,Oxford
Summary
Responsible Service Assistant, energetic and trustworthy with team-oriented mentality. Ready to take on challenges of exciting new position.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Waterloo Food Bar
Hornby, Christchurch
04.2019 - Current
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted with inventory management and restocking supplies as needed.
- Assisted with unloading deliveries from suppliers into storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
Education
Level 3 Administration Business And Technology
Open Polytechnic
New Zealand06-2025
Nail Technician
NSI NZ Ltd
Christchurch, NZ01-2024
High School Diploma -
Hornby High School
Christchurch, NZ11-2018
Skills
- Customer Relations
- Compliance understanding
- Cash Register Operation
- Cash Handling
- Customer Service
- Payment Collection
- Loyalty Program Promotion
- Interpersonal Skills
- Problem-Solving
- Productivity and Efficiency
- Strong Work Ethic
Timeline
Assistant Manager
Waterloo Food Bar
04.2019 - Current
Level 3 Administration Business And Technology
Open Polytechnic
Nail Technician
NSI NZ Ltd
High School Diploma -
Hornby High School
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