Volunteer
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Approached issues proactively to best meet current and future community needs.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization's mission.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.