Summary
Overview
Work History
Education
Skills
Career Outline
References
Certification
Timeline
Generic

Sarvesh Mahadevan

Auckland,Three Kings

Summary

Customer-focused Sales Assistant with over1 Year experience in retail and achieving high sales figures. As a hardworking, proactive, and confident retail professional with high success sales experience in clothing retail, sports retail. I am skilled in forming relationship with customers and offering expert advice on the most appropriate product and serving for their needs. I am an individual who focuses on what the customer needs and ensuring the customer gets what they are looking for. Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Sales Consultant

ONE NZ
10.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Responded to customer calls and emails to answer questions about products and services.
  • Emphasized product specifications to meet customer needs.
  • Used Siebel system to process sales
  • Used Pronto
  • Achieved High KPI target In store
  • Know Manager Duties as well
  • Have done outbound calling
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Cultivated and strengthened account relationships to achieve and exceed company targets.
  • Contributed to team objectives in fast-paced environment.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Have completed EOD transactions in store
  • Customer Service

Education

NCEA L3 -

MOUNT ALBERT GRAMMAR SCHOOL

NEW ZEALAND CERTIFICATE IN CAREER PREPARATION IN BUSINESS (LEVEL 4 ) -

UNITEC INSITUTE OF TECHNOLOGY

Bachelor of Business Admin. - Marketing

Auckland Insititue of Technology
AUCKLAND
01.2025

NCEA L1 , NCEA L2 -

MOUNT ROSKILL GRAMMAR
01.2018

Skills

  • Clothing Retail
  • Customer Service
  • High Sales
  • Stock Takes
  • Handling Cash Register
  • Balancing
  • Refund and Complaint Handling
  • POS system
  • Sales techniques
  • Time management
  • Multitasking
  • Team collaboration
  • Decision-making
  • POS Systems
  • Payment Processing
  • Sales Negotiation
  • Salesmanship
  • Opening and Closing Procedures
  • Stock Management
  • Point of Sale Operation

Career Outline

  • 05/2021 - 02/2022, Rebel Sports Limited, Retail Sales Assistant, Greet customers and answer all phone and help with customers enquires and complaints, ensuring all sales are logged onto the system, Worked at the counter billing for the item purchased by customers, checking STO, handling phone calls and receiving online orders, Going around shop floors checking for stock and filling in new stocks, Worked at footwear and apparel department, Manage the online ordering and reservation system, ensuring all order are processed for collection within the advertised timescale, Complete regular stock checks, Ensure the shelves and displays remain well stocked with the current merchandised, Achieve personal sales target
  • 06/2017 - 06/2019, Santhiya's Restaurant, Waiter - Part Time (Closed Down), Providing a warm welcome for customers, received food and drink orders and serve customer requests to standards required, Waiter Duties: Responsibilities as a Waiter at the restaurant included taking the right order from customer, answering the phone order for reserving table and cleaning the table once the customer has eaten and assisting the chef in setting up the food, Cleaned tables and floors of dining areas, ensuring that customers had a pleasant, hygienic dining experience, Bussed tables, presented menus, seated customers, and assisted waiters with drink orders
  • 02/2021 - 03/2021, Mc Donald's, Crew Member - Part Time, Providing excellent customer service to customers and preparing the order and delivering to a high standard to customer, Cooked the patties for the Burger and preparing the buns for the burger, Crew Member Duties were fulfilled for the Job required, Have done various duties inside Mc Donalds as a crew member such as cleaning, washing, taking orders and more, Cleaned tables and floor of the dining areas ensuring customers have a excellent experiencing in store

References

  • Sadaf Balsari, Previous Manager at Rebel Sports, 0221861152
  • Helen Hoang (Current Manager ) 02102849021
  • Nick Stanley (Assistant Manager ) 0210405006


Certification

  • CPSP - Certified Professional Sales Person

Timeline

Customer Sales Consultant

ONE NZ
10.2022 - Current

NCEA L3 -

MOUNT ALBERT GRAMMAR SCHOOL

NEW ZEALAND CERTIFICATE IN CAREER PREPARATION IN BUSINESS (LEVEL 4 ) -

UNITEC INSITUTE OF TECHNOLOGY

Bachelor of Business Admin. - Marketing

Auckland Insititue of Technology

NCEA L1 , NCEA L2 -

MOUNT ROSKILL GRAMMAR
Sarvesh Mahadevan