SASCHA WESTPFAHL
Christchurch,CAN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level desktop support position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Electronic Security Technician
Rhino Fire And Security
07.2023 - 09.2023
- Installed various types of high-tech security systems such as access, alarms and video surveillance systems.
- Educated customers on effective use of security systems.
Senior Electronic Technician
Ross Galt Lock and Alarm
11.2019 - 07.2023
- Installing and maintaining CCTV systems, alarms and access control for residential and commercial sites
- Installing and maintaining wireless bridge networks for camera systems
- Completing hand overs for our systems to clients once job is completed
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Sole Owner and Technician
Self Employed Services
03.2019 - 11.2019
- Sole owner of a small company performing installations and maintenance of residential security solutions.
- Performed desktop and IT support to customers.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Technical manager and RND
Hi-Tech Sure
01.2018 - 03.2019
- Supporting 2 teams in installing security equipment.
- Complete proof on concept installs, site inspections and infrastructure design of CCTV, alarm and access control systems in commercial buildings, residential and in some cases for Johannesburg metro police buildings.
- I had been able to work on some new technologies in the access control product ranges.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Created system diagrams for ease of installation by technicians.
IT Technician
Security Worx
09.2015 - 01.2018
- Maintained office PCs, networks and mobile devices.
- Perform CCTV system repairs and installs, Paradox alarm system repairs and installs, access control repairs and installs and Centurion gate motor repairs and installs
- I worked on CCTV systems such as Hikvision, Tiandy and Dahua in both analogue and IP based systems
- The access control systems I have worked with are Control-soft, Paxton Access and Ametek to name a few
Desktop support technician
Matrix Warehouse
02.2015 - 09.2015
- Repairs of customers devices, hardware and software
- Backups and upgrades of systems
- Fault finding and improving performance for over the counter customers.
- Worked with various systems, software and peripherals.
- Perform over the counter sales.
- Learned and implemented new software testing procedures.
Junior IT Technician/ Desktop Support
Gienius IT
01.2014 - 02.2015
- Installing and maintaining CCTV, security and access control systems with main focus of apple support, IT, networking and on occasion SONOS configuration for our WiFi home installs
- First point of call for support for our customers requiring desktop support.
- Installed and configured hardware and software components as part of desktop and deskside support.
- Used ticketing system to maintain accurate records of completed and pending jobs.
Education
Certificate in Information Technology Level 5 - Information Technology
Open Polytechnic
Open Polytechnic 01.2020 - 11.2021
Certification of CompTIA A+ - Information Technology
Boston City
Johannesburg, South AfricaCertificate in PC Engineering - Information Technology
Damelin College
Johannesburg, South AfircaMatriculated -
Glenvista High School
Johannesburg, South Africa2009
Skills
- Drivers License: Code 1
- Installing Systems
- Security Alarms
- Video Surveillance Systems
- Onsite Support
- Computer Hardware Knowledge
- Installation and Configuration
- Hardware Installation
- Friendly and Patient
- Technical Understanding
Hobbies
Snowboarding
Swimming
Power Lifting:
- Bench press 137.5Kgs
- Back squat 182.5Kgs
- Dead lift 230 Kgs
Cycling
Building Computers
Timeline
Electronic Security Technician
Rhino Fire And Security
07.2023 - 09.2023
Certificate in Information Technology Level 5 - Information Technology
Open Polytechnic
01.2020 - 11.2021
Senior Electronic Technician
Ross Galt Lock and Alarm
11.2019 - 07.2023
Sole Owner and Technician
Self Employed Services
03.2019 - 11.2019
Technical manager and RND
Hi-Tech Sure
01.2018 - 03.2019
IT Technician
Security Worx
09.2015 - 01.2018
Desktop support technician
Matrix Warehouse
02.2015 - 09.2015
Junior IT Technician/ Desktop Support
Gienius IT
01.2014 - 02.2015
Certification of CompTIA A+ - Information Technology
Boston City
Certificate in PC Engineering - Information Technology
Damelin College
Matriculated -
Glenvista High School
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