Sasha Horne
Palmerston North,MWT
Summary
I am a personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. I aim to deliver exceptional service and contribute to a welcoming environment.
I offer strong interpersonal skills and genuine interest in hospitality, eager to learn and grow in this environment. I bring the understanding of customer service and operational tasks. I have developed multi tasking skills, and I enjoy baby sitting and have natural ability to engage and care for young children
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Coastal Kitchen
12.2023 - 01.2025
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Cafe Worker
Salt Air Cafe
11.2022 - 01.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Demonstrated ability in creating rosters to meet the needs of other workers
Education
Associate of Science - Agriculture
Massey University
Palmerston North, NZSkills
- Food preparation
- Cleanliness and hygiene
- Cleaning and sanitizing
- Flexible schedule
- Surface cleaning
- Kitchen support
- Barista techniques
- Cooking
Timeline
Hospitality Worker
Coastal Kitchen
12.2023 - 01.2025
Cafe Worker
Salt Air Cafe
11.2022 - 01.2024
Associate of Science - Agriculture
Massey University
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