Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic

Sashi Karan

Christchurch,CAN

Summary

As a service-oriented Duty Manager knowledgeable about store operations and driven to increase customer satisfaction, department efficiency and quality standards. Successful team leader and operational problem-solver bringing 10 years of Retail experience.

Overview

17
17
years of professional experience

Work History

Evening Duty Manager

Countdown Christchurch Airport
09.2019 - Current
  • As a evening duty manager my responsibilities are to manage the operations of entire departments such as, Checkout, Butchery Bakery, Deli & Seafood and Nightfill
  • Also its highly priorities to see that all the departments are providing the excellent and customer satisfaction service to the customers
  • Time to time with my previous experience as the Nightfill Manager, need to provide the support to nightfill team in making sure that all the stocks are shelved for next day trading
  • Also time to time manage the store in absence of the store manager during the day shift.
  • Overall my duty is to overlook that the liquor regulations of the company is followed and not breached .Also same time I need to see that customers get the best and professional customer service.

Evening Duty Manager

Countdown Church Corner
11.2015 - 09.2019
  • Responding to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
  • Managing the entire evening operations of the store

Territory Sales Manager

ACE Limited
10.2012 - 10.2015
  • As a Territory Manager I Worked diligently to resolve unique and recurring complaints, promoting and Selling Company Products and enhancing operations
  • Training the sales apprentice team in the field and work with them to sell and promote company products to residential customers and business as well

Nightfill Manager/Duty Manager

Countdown Supermarket
03.2008 - 08.2010
  • Started my career in retail bussines in New Zealand with Countdown Dunedin as Nightfill Manager and Duty manager
  • My responsibilities were managing the nightfill team and supporting the team in every way to make sure the store is filled with the stocks and store is looking as a million dollar for next day trading
  • Also ar times to relieve as a Duty Manager in the absence of the roistered DM

Education

Diploma - Human Resource Management And Sales And Marketing

University Of South Pacific
Fiji
07-1983

Skills

  • Sales
  • Staff Management
  • Employee Training
  • Sales Training
  • Forklift Operation
  • Product Knowledge
  • Prospecting Clients
  • Food Preparation
  • Cash Handling
  • Sales Goals
  • Staff Relations
  • Food Safety
  • Store Operations

LANGUAGES

English
Full Professional

Accomplishments

  • Supervised team of 15 or more staff members at times.
  • Achieved positive results through effectively helping with customer service.
  • Collaborated with team in the development of Rebranding of our store from Countdown to Woolworths
  • Resolved product issue through consumer testing.

Timeline

Evening Duty Manager

Countdown Christchurch Airport
09.2019 - Current

Evening Duty Manager

Countdown Church Corner
11.2015 - 09.2019

Territory Sales Manager

ACE Limited
10.2012 - 10.2015

Nightfill Manager/Duty Manager

Countdown Supermarket
03.2008 - 08.2010

Diploma - Human Resource Management And Sales And Marketing

University Of South Pacific

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Sashi Karan