Summary
Work History
Education
Skills
Timeline
Generic
Sateki Koloi

Sateki Koloi

43E Cambridge Terrace Papatoetoe,AUK

Summary

Dedicated Waitress Trainee at Waiter, adept in hospitality service expertise and teamwork, significantly enhanced customer satisfaction by delivering attentive service and fostering a positive dining atmosphere. Excelled in cleanliness and order accuracy, building strong relationships with patrons and contributing to a welcoming environment. Demonstrated reliability and excellent communication, ensuring a memorable experience for guests.

Work History

Waitress Trainee

Waiter
03.2024 - 04.2024
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.

Education

Tourism And Hospitality, Geo, Computer English

Tonga High School
Tonga
12.2023

Computer, Geography, History, English

Saint Andrew's High School
Tonga
12.2022

Skills

  • Cleanliness
  • Table Setting
  • Order Taking
  • Handling Complaints
  • Hospitality service expertise
  • Cleaning and sanitizing
  • Tableside Service
  • Food and Beverage Service
  • Teamwork and Collaboration
  • Reliability
  • Excellent Communication

Timeline

Waitress Trainee

Waiter
03.2024 - 04.2024

Tourism And Hospitality, Geo, Computer English

Tonga High School

Computer, Geography, History, English

Saint Andrew's High School
Sateki Koloi