SATINDER BHULLAR
Christchurch,New Zealand
Summary
Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Online Shopper Assistant
New World Kaiapoi
01.2024 - Current
- Successfully managed online shopping orders with accuracy and efficiency.
- Provided technical support when necessary for customers using the website or mobile app.
- Processed customer orders accurately and efficiently.
- Maintained accurate records of all transactions for future reference and analysis.
- Stored product correctly in staging area, following safety guidelines.
Store Manager
Domino's Pizza
09.2013 - 08.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance and Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees and Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
Service Desk Analyst
NTT DATA Business Solutions Private Limited
05.2011 - 03.2013
- Identified root cause of incidents and problems and implemented appropriate solutions accordingly.
- Collaborated with other teams to ensure successful resolution of customer inquiries.
- Ensured that all systems were running optimally by performing regular health checks on servers and network devices.
- Provided remote assistance to customers when required via phone or remote desktop tools.
Education
Diploma in Business Enterprise & Management - Business
Abacus Institute of Studies
Christchurch08.2014
Bachelor of Business Administration - Business Administration
Rohilkhand University
04.2012
Skills
- Customer engagement
- Team management
- Analytical decision-making
- Training and development
- Inventory oversight
- Remote assistance
- Help desk management
- OS administration
Certification
NZQA 167 Certificate of Achievement Basic Food Safety
NZQA 168 Certificate of food Contamination hazards, and control methods used in Business
Immigration status
New Zealand Permanent Resident
Reference
As Per Request
Timeline
Online Shopper Assistant
New World Kaiapoi
01.2024 - Current
Store Manager
Domino's Pizza
09.2013 - 08.2024
Service Desk Analyst
NTT DATA Business Solutions Private Limited
05.2011 - 03.2013
Diploma in Business Enterprise & Management - Business
Abacus Institute of Studies
Bachelor of Business Administration - Business Administration
Rohilkhand University
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