Satmeet Singh
Kamo,Whangarei
Summary
To be part of an organization, which provides an open environment, where I can integrate my skills & knowledge, to work sincerely and positively towards achievement of organizational goals.
To obtain a challenging permanent human resources or administrative support role where I can utilize my HR experience, technical skills as well as my educational background and become an intricate part of the organization’s company goals and objectives.
Overview
9
9
years of professional experience
Work History
Technology Sales consultant
Harvey Norman
03.2023 - Current
- Assisted customers in selecting technology products, including laptops, desktops, tablets, and accessories, based on their needs and budget
- Provided detailed product demonstrations and explained technical specifications in simple terms to ensure customer understanding
- Handled sales transactions and ensured accurate billing and inventory management
- Resolved customer complaints and provided post-sales support, ensuring high levels of customer satisfaction
- Maintained product displays and participated in regular stock checks to ensure inventory accuracy
- Successfully Trained new hires on product knowledge and sales strategies
Manager
Thirsty Liquor
05.2019 - 02.2023
- Effectively running the day-to-day planning on key accounts
- Building and developing media owner relationships in order to drive market leading planning for clients
- Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement’s
- Maximize revenue generation and lead closures by using social and public media marketing campaigns
- Comparing yearly reports of the entire department and building new strategies to increase the sales
- Evaluating and drawing conclusions from data related to customer behaviour
- Creating direct channels of communication to software and application developers to get the job done without managerial interjection
- Identifying business trends utilizing real data, compiling analysis reports that are delivered to developers, and following-up on all results
- Implementing a comprehensive management plan for each project and holding regular stakeholder meetings to keep all interested parties updated
- Identify redundancies in the supply chain resulting in annual savings of $10000
- Work independently and under limited supervision to analyze client data accounting for over $1 million in revenue
- Prepare and give monthly presentations for company-wide meetings
- Use database management software to analyze consumer trends and update business and marketing strategies accordingly
- Having direct and positive involvement & control of various management processes
- Managing payroll and timesheet using Smart Payroll
- Actively hiring of new candidates using different job portals
- Building real momentum behind the company’s purpose, mission and objectives
- Presenting analysis and recommendations to colleagues and stakeholders alike
- Working effectively with senior colleagues to shape the company’s future direction
- Managing external contractors and suppliers to ensure they keep to their obligations
- Ensuring that all partner related contractual agreements are strictly adhered to
- Editing reports for presentation, publication, and submission to senior managers
- Prioritizing work by considering its risk, importance, urgency, and implications
- Responding to and quickly correcting all quality and staff under-performance issues
- Controlling department expenditure and making sure it does not go over budget
- Client acquisition and business development by direct sales
- Maintaining Strong client focus including pre and post sales services for long term wealth retention
Customer Service Representative
Caltex
11.2018 - 04.2019
- Company Overview: Website: https://caltex.co.nz/
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service representatives
- Ensure customer satisfaction and provide professional customer support
- Responsible for efficiently managing the relationship with these customers and thoroughly their cases
- Excellent customer Service skills and effective learning skill
- Website: https://caltex.co.nz/
Recruiter (US HR Operations)
American Cyber Systems
08.2015 - 10.2018
- Company Overview: Company Profile: Staffing and Recruitment
- Website: http://www.acsicorp.com
- Responsible for Full Life Cycle recruitment
- Phone-screening, interviewing and verifying references of the prospective candidates
- Excellent proficiency and knowledge in recruiting and business development techniques such as social networking (i.e
- LinkedIn), Third Parties networking, Job Boards, (Dice, Monster, CareerBuilder, etc), Internet search and Internal Database
- Involved in providing professionals for consulting assignments on contract, contract for hire, and permanent basis with the employment type of W2 to our direct clients
- Successfully involved in recruiting all kind of consultants like US Citizens, Green Cards
- Manage entire interview process of potential candidates including setting up technical interviews and coordinating end client interviews
- Prepare consultants for phone, technical and face to face interviews
- Handled on-boarding process for both consultants and full time employees
- Sourcing through networking, database and job boards such as monster, dice and CareerBuilder
- Account Management responsibilities for existing clients, including need for additional resources and confirming those placed are doing well
- Prepare consultants for phone, technical and face to face interviews
- Managed contract and salary negotiations as necessary to close deals
- Formatting consultant resumes on a daily basis for submittal using word
- Established excellent relationships with Direct Clients once candidate submittal began and maintained full life-cycle recruiting efforts
- Process paperwork for new hires, terminations and daily changes in the US
- Co-ordinate with multiple teams for employment letters, assignment extensions, W2s and H1B stamping
- Handle and process the confidential documents to the consultant’s file such as I9, W4s, SOWs and client agreements
- Assist new hires and employees by providing information about benefits, payroll, time and attendance and company policies
- Process employment and unemployment verification requests and work closely with payroll, billing, time entry specialists and sales to provide immediate support
- Maintains the track of assignment extensions and co-ordinating with vendors for signing the extended Purchase Order
- Updating the trackers for recent starts and connecting with the workers on weekly basis
- Managing multiple clients and updating the candidate records as soon as update is received
- Circulate the hotlists for all prospective, H1B and future H1B candidates across the teams in ACS
- Co-ordinating with the resource managers for the eligibility to re-hire of the candidates and further processing accordingly with the recruitment teams
- Company Profile: Staffing and Recruitment
- Website: http://www.acsicorp.com
Education
Graduate Bachelors Level 7 - Business Management
North Tec college
Auckland10.2019
Bachelors - Information and technology
Panipat Institute of Engineering and technology
Kurukshetra06.2015
Skills
- Professionalism in written communication
- Professionalism in verbal communication
- Analytical skills
- Problem solving
- Research ability
- Data extraction
- Project management
- Fast-paced environment adaptability
- Quick learner
- Cross-functional collaboration
- Management interaction
Accomplishments
- Star of the month as a recruiter
Social
- Attended multiple Art of Living workshops.
- Participated in Yogathon Spirit on World Health Day.
- Voluntary at Blood Donation Camp.
References
Available on request
Careerabstract
To obtain a challenging permanent human resources or administrative support role where I can utilize my HR experience, technical skills as well as my educational background and become an intricate part of the organization’s company goals and objectives.
Timeline
Technology Sales consultant
Harvey Norman
03.2023 - Current
Manager
Thirsty Liquor
05.2019 - 02.2023
Customer Service Representative
Caltex
11.2018 - 04.2019
Recruiter (US HR Operations)
American Cyber Systems
08.2015 - 10.2018
Graduate Bachelors Level 7 - Business Management
North Tec college
Bachelors - Information and technology
Panipat Institute of Engineering and technology
Similar Profiles
Saraf SabnamSaraf Sabnam
Sales Consultant at Harvey NormanSales Consultant at Harvey Norman
Joshiva KerrJoshiva Kerr
Retail Sales Associate at Harvey NormanRetail Sales Associate at Harvey Norman
EMMA POWEREMMA POWER
Showroom Sales Representativ at Harvey Norman Commercial DivisionShowroom Sales Representativ at Harvey Norman Commercial Division