Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Satnam Singh

Mount Roskill,AUK

Summary

Dedicated and result-oriented professional with 10 years of experience in retail management and customer engagement. Proven track record of driving operational excellence, optimizing sales performance, and delivering exceptional customer service. Seeking an apprenticeship to grow both personally and professionally. Offer intelligence, customer focus, pleasant personality, willingness to learn, and drive to succeed. Looking to pursue a successful career as an Air Conditioning and Refrigeration Technician.

Overview

12
12
years of professional experience

Work History

Taxi Driver

Uber
06.2023 - Current
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.

Store Manager

Laundry Plus
02.2015 - 06.2023
  • Consistently deliver high level of customer service
  • Build relationship with customers to engender loyalty to our store
  • Ensure Laundromat health and safety policies are always complied
  • Create the advertisement plan to grow business stronger
  • Handle and resolve all general complaints raised by the customers
  • Recruitment, selection, firing and training all new staff

Assistant Store Manager

White pearl commercial laundry
08.2013 - 02.2015
  • Assessing customers needs and explaining the goods and services which meet their needs
  • Promoting employer’s goods and services to existing and prospective clients
  • Helping the manager in selection, training and supervision of staff, ensuring compliance with occupational health and safety regulation
  • Place orders with distributers and schedule the delivery of stock
  • Ensure that proper security procedures are in place to protect staff, customers and company assets

Education

Refrigeration And Air Conditioning Level 3 - Apprentice Year 1

Manukau Institute of Technology
Auckland, NZ
06-2025

Site Safe - Work Site Safety

Manukau Institute of Technology
Auckland, NZ
09-2024

Diploma in Business Level 7 -

AWI Institute of Education
Auckland, AUK
06.2012

Skills

  • Possess strong analytical and problem solving skills, negotiating with people, with the ability to make well thought out decisions
  • Customer service
  • Excellent written and verbal communication skills
  • Good management and organizational skills
  • Resourceful in the completion of projects, work under pressure, meeting deadlines and effective at multi-tasking
  • Friendly, positive attitude

Interests

  • Food Tourism
  • Mindfulness Practices


Timeline

Taxi Driver

Uber
06.2023 - Current

Store Manager

Laundry Plus
02.2015 - 06.2023

Assistant Store Manager

White pearl commercial laundry
08.2013 - 02.2015

Refrigeration And Air Conditioning Level 3 - Apprentice Year 1

Manukau Institute of Technology

Site Safe - Work Site Safety

Manukau Institute of Technology

Diploma in Business Level 7 -

AWI Institute of Education
Satnam Singh