Satomi Yo
Auckland,Auckland
Summary
Multilingual communicator with experience managing social media content across diverse platforms to enhance customer engagement. Skilled in leveraging Japanese, Chinese, and English to connect with broad audiences, and support brand growth in multicultural settings.
Experienced barista with a strong focus on delivering exceptional customer service in fast-paced environments. Skilled in preparing high-quality beverages, maintaining clean workspaces, and creating welcoming experiences for diverse customers.
Overview
1
1
year of professional experience
Work History
Barista/Cashier
Wheatz Bakery
Auckland, New Zealand
05.2024 - 05.2025
- Monitored social media (Instagram, red note & wechat) platforms for customer engagement and feedback.
- Created engaging posts to promote brand awareness and community interaction.
- Provided customer service in a professional manner.
- Assisted with training new workers on job-specific tasks related to their position.
Marketing Intern
shinyou trading co ltd
Tokyo, Japan
11.2023 - 12.2023
- Assisted in developing marketing materials for product launches and promotions.
- Conducted market research to identify trends and customer preferences.
- Collaborated with team members to brainstorm innovative marketing strategies.
Education
Bachelor of Science - Psychology
University of Auckland
Auckland, NZ07-2026
Skills
- Data analysis
- Market research
- Social media marketing
- Customer service
- Team collaboration
- Employee training
- Wholesale distribution
Languages
English
Full Professional
Japanese
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Barista/Cashier
Wheatz Bakery
05.2024 - 05.2025
Marketing Intern
shinyou trading co ltd
11.2023 - 12.2023
Bachelor of Science - Psychology
University of Auckland
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