Satveer Kaur Gill
Hillcrest
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
ACC Recovery Administration (TEMP)
ACC Hamilton
09.2023 - Current
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Improved office organization by developing filing system and customer database protocols.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Used customized ticketing system and kept detailed notes and documentation on incidents.
Heathcare Assistant
Waikato Hospital
01.2020 - 09.2023
- Assisted patients with activities of daily living.
- Monitored individuals to identify and address specific care needs.
- Communicated with patients' family members and friends to answer questions and explain care tasks.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Coordinated care with physicians and other healthcare professionals.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Greeted patients, answered questions and scheduled appointments.
Education
Some College (No Degree) - Diploma in Management Level 5
NZQA
Auckland NewZealandSkills
- Training and Development
- Verbal and Written Communication
- Work Planning and Prioritization
- Customer Service
- Reporting and Documentation
- Honest and Ethical and curious
- Resourceful and Analytical
- Paperwork Processing
- Computer Proficiency
references
- Sally Vainikolo-Team Leader Level 1 00511344-Assisted Recovery Dpt-0143
contact number 021344361
- Natsha (recruitment head at Next move)
contact number021782376
Timeline
ACC Recovery Administration (TEMP)
ACC Hamilton
09.2023 - Current
Heathcare Assistant
Waikato Hospital
01.2020 - 09.2023
Some College (No Degree) - Diploma in Management Level 5
NZQA
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