Satvik Sharma

I am an IT professional with Level 5 and 6 IT qualification from New Zealand. I have extensive experience in various customer service and collaborative roles. I intend to leverage my existing skills and develop new skills to deliver results. As a passionate and dedicated individual, I take a proactive approach to my work through self-managing with self-imposed high standards. I am also an active member of IITP NZ. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Member of the Institute of IT Professionals NZ

• PROBLEM SOLVING, I am able to maintain composure when presented with problems and work out the most effective strategy to overcome them
• TIME MANAGEMENT, I am able to structure and prioritise my workload in order to get the most work done efficiently in a day
• CUSTOMER SERVICE, I am an active listener who works diligently to understand customer's specific requirements
• ORGANISED, I am highly organised which enables me to complete my work efficiently and in a timely manner
• EVENT ORGANISING (Tech Workshops), Aspire 2 International, Actively organised and ran Tech workshops on Cyber Security, Assisted in launching firewall software(s) to combat cyber threat, Provided coaching to set up LAN network for small office
• Volunteering for Blood Donation Camps, Aspire 2 International, Collaborated with activists to spread awareness on importance of blood donation, Assisted in smooth running of blood donations camps

• Sports - Cricket, Team Sports etc.
• Socializing - Community work, Volunteer Work
• Gaming
• Travelling

Available on request

Passion to help people with disabilities and helping them to achieve their goals. I love play cricket, go for swimming etc