Saurav Khurana

• Sales Development Strategy- Developing strategic sales plans to hit sales targets and achieve growth by assisting managers and a working knowledge of new products, services and competition.

• Customer/Client service- Guiding the team in providing excellent service to customers and maintaining high standards. • Coordinating with the HR department for recruitment of consultants and interviewing them with other leaders.

• Train and Coach the Sales Team- Providing sales team members with feedback each day to improve their job performance to achieve their daily sales target.

• Delegating tasks to the sales team- Assigning tasks to the team using the best skills to ensure the work is done well and keep track of sales goals.

• Stakeholder Management- coordinating with internal stakeholders for smooth day to day operations.

• Set sales targets and motivate sales team-Setting daily, weekly and monthly sales goals and making sure to encourage and motivate employees to achieve their individual sales goals and work better by effectively coaching, encouraging and inspiring them.

• Maintaining KPI’s- Making sure to maintain individual and team KPI’s by constant Follow up’s. • Preparing Sales reports- Preparing daily end of shift reports regarding team performance, sales targets, challenges and achievements of the day for the senior managers.

• In addition to being in charge of a team, I am responsible for two senior employees.

• Sales Development Strategy- Developing strategic sales plans to hit sales targets and achieve growth by assisting managers and a working knowledge of new products, services and competition
• Customer/Client service- Guiding the team in providing excellent service to customers and maintaining high standards
• Coordinating with the HR department for recruitment of consultants and interviewing them with other leaders
• Train and Coach the Sales Team- Providing sales team members with feedback each day to improve their job performance to achieve their daily sales target
• Delegating tasks to the sales team- Assigning tasks to the team using the best skills to ensure the work is done well and keep track of sales goals
• Stakeholder Management- coordinating with internal stakeholders for smooth day to day operations
• Set sales targets and motivate sales team-Setting daily, weekly and monthly sales goals and making sure to encourage and motivate employees to achieve their individual sales goals and work better by effectively coaching, encouraging and inspiring them
• Maintaining KPI's- Making sure to maintain individual and team KPI's by constant Follow up's
• Preparing Sales reports- Preparing daily end of shift reports regarding team performance, sales targets, challenges and achievements of the day for the senior managers.

• Ability to contact customers, complete sales and manage other tasks by building and maintaining relationship with customers by understanding customer needs
• Quick thinking to provide creative solutions that address customer's needs and concerns and creating compelling sales pitches using excellent verbal and written skills
• Selling the company's products and services by explaining the features of various products and the benefits of using them and making sure to promote upsells and cross-sells on each call for the profit of the organization
• Time management and prioritization skills to meet deadlines and close sales in a timely manner
• To keep abreast with the competition by conducting the periodic competition and market surveys by performing research on the competition's products and services to stay up to date
• Award winning consultant in every quarter.

• Responsible for the overall customer experience and maintaining the highest standard of safety
• Organize the staff on all the required food stations and organizing the breaks
• Assisted in the hiring process for new employees and conducted orientation sessions.
• Managed day-to-day operations including scheduling shifts, ordering supplies, overseeing inventory levels, and ensuring compliance with health codes.
• Trained kitchen staff on proper sanitation techniques, safe food handling procedures, menu items, cooking times.
• Assessed product stock and monitored monthly inventory control for corrective action planning to eliminate expenses.

• Ensure smooth day-to-day functioning including arranging working stations for the team members
• Maintain good customer service experience
• Ability to work under pressure.
• Ensured all safety and sanitation regulations were met throughout the shift.
• Monitored staff performance to ensure quality standards were met.
• Assigned tasks to team members based on their strengths and skill sets.
• Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.