Savahna Barlow

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Kept detailed daily logs with care actions, patient behaviours, and incidents.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Provided emotional support to clients during challenging times, fostering resilience and coping skills.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

• Increased community engagement through the organization of various social activities and gatherings.
• Facilitated communication between residents in order to build a sense of camaraderie within the neighbourhood.
• Provided exceptional customer service when responding to inquiries from members regarding upcoming events or addressing concerns about past activities.
• Enhanced member satisfaction by implementing diverse and engaging lifestyle programs.
• Implemented feedback mechanisms such as suggestion boxes in order to maintain open dialogue with residents regarding their opinions on programming.
• Continuously researched industry trends in order to stay current on popular lifestyle themes or event ideas.
• Collaborated with residents to identify interests and preferences, tailoring programs accordingly.
• Promoted health and wellness initiatives through the organization of fitness classes and workshops.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Company Overview: The hotel provides gaming and TAB services, as well as food, alcohol, non alcoholic beverages, live music and entertainment. It also hosts regular groups such as a knitting group, line dancers, cultural groups (Chilean for example), people from the hearing impaired community

• Memorize orders
• Trained new team members on standard operating procedures, contributing to an effective workforce.
• Delivered exceptional service during high-volume periods, maintaining consistent quality despite increased demand.
• Balanced multiple tasks simultaneously, efficiently prioritizing responsibilities based on urgency.
• Ensured smooth operations by managing inventory levels and restocking supplies as needed.
• Served high customer volumes during special events, nights, and weekends.
• Work across various shifts.
• Successfully completed certificate - harmful gambling and harm reduction.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Assisted in increasing overall sales through upselling techniques and promoting special offers.
• Built loyal clientele with friendly, approachable demeanour and exceptional service.
• Maintained a safe environment for patrons by monitoring behaviour and intervening when necessary.

• Provide friendly, fast and efficient customer service
• Memorize products and pricing on popular lines
• Recallable products and pricing knowledge for great customer assistance
• Support customers shopping experiences, upsell and suggest
• Maintain a clean and safe work environment
• Process mail
• Financial transactions, cash, eftpos, online payments
• Prepare food
• Daily cleaning

• Provide friendly, fast and efficient customer service
• Take orders and serve to the correct customers
• Prepare orders (food and drink) promptly, consistently and to the required standard
• Financial transactions, cash, eftpos, online payments
• Clear used glasses, plates etc promptly while not intruding on customers
• Upsell
• Daily cleaning, general upkeep of the restaurant area and bathrooms

• Provide friendly, fast and efficient customer service
• Take orders in person or over the phone
• Financial transactions, cash, eftpos, online payments
• Prepare orders promptly, consistently and to the required standard
• Use commercial fryers, cookers, and grills
• Regular sanitation and cleaning