Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Savanah Rose Tumoana

Kaeo

Summary

Dynamic and dedicated professional with experience at a renowned restaurant, excelling in guest relations and maintaining a pristine environment. Bilingual communication skills enhance customer interactions, while accurate order entry and a commitment to cleanliness streamline service. Proven ability to resolve complaints swiftly, ensuring memorable dining experiences.

Experienced with guest relations and ensuring welcoming atmosphere. Uses effective communication and problem-solving skills to address customer needs promptly. Knowledge of maintaining operational efficiency and clean, organized environment.

Overview

2
2
years of professional experience

Work History

Front of House Staff Member

Whangaroa SportsFish Cafe
11.2022 - 05.2025
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.

Kitchen Hand

Whangaroa SportsFish Cafe
11.2022 - 05.2025
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
  • Streamlined communication between kitchen and service staff, reducing order mistakes and improving dining experience.

Education

High School Diploma -

Whangaroa College
Kaeo, NZ
06-2025

Skills

  • Accurate order entry
  • Welcoming guests
  • Ensuring a clean environment
  • Memory retention
  • Bilingual communication skills

Languages

English
Professional Working
Maori
Limited Working

Timeline

Front of House Staff Member

Whangaroa SportsFish Cafe
11.2022 - 05.2025

Kitchen Hand

Whangaroa SportsFish Cafe
11.2022 - 05.2025

High School Diploma -

Whangaroa College

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Savanah Rose Tumoana