Savannah Miria
Manurewa
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Case Manager
Cook Islands Corrective Services
09.2020 - 05.2024
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Receptionist/Shop Manager
Tokerau Jim Designs (Jewellery & Craft Shop)
12.2015 - 06.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist/Floor Staff Member
Super Brown (Grocery Store)
03.2017 - 05.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
English, Algebra, French, Auto Mechanic
Imanuela Akatemia
Cook Islands12.2017
Skills
- Individualized counseling
- Care Coordination
- Regulatory Compliance
- Client Advocacy
- Accounting/Finance
- Data Entry & Data Analyst
- Needs Assessment
- Records Management
Hobbies
I am a church girl who loves to help out with charity work for the community and dabble in easy sports; nothing too hardcore.
Timeline
Case Manager
Cook Islands Corrective Services
09.2020 - 05.2024
Receptionist/Floor Staff Member
Super Brown (Grocery Store)
03.2017 - 05.2018
Receptionist/Shop Manager
Tokerau Jim Designs (Jewellery & Craft Shop)
12.2015 - 06.2018
English, Algebra, French, Auto Mechanic
Imanuela Akatemia
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