Savoeng Oum
Auckland,AUK
Summary
My strong writing skills, outgoing personality, and professional communication skills make me an ideal candidate for your available vacancy position. I am a hard-working, motivated, and deadline-oriented individual who will work to meet the needs of your clients while representing your firm with the utmost professionalism and a 'Can Do' attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Loader
Air New Zealand
Auckland, Auckland, New Zealand
04.2022 - 08.2022
- Communicated load, product or pallet issues to supervisor.
- Load luggage onto the plane.
- Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
Security Officer
Matrix Security
Penrose, Auckland, New Zealand
12.2021 - 03.2022
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Monitored security cameras to identify and respond to suspicious activity.
Duty Manager
Lotus Hotel/Resort
Kep, Kep City, Cambodia
03.2014 - 10.2017
- Recruited and trained new employees to meet job requirements.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Analysed business performance data and forecasted business results for upper management.
Duty Manager
Surf 'N' Snow
Auckland, Auckland, New Zealand
01.2015 - 10.2016
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with other department supervisors to ensure a smooth workflow.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Took care of customer problem escalated by other staff members.
Checkout Operator (All Departments)
Countdown
Johnsonville , Wellington
01.2009 - 01.2013
- Answered customers' questions about products, prices, and availability.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
Achievement of NCEA LEVEL 1, 2 And 3 - College
Newlands College
Newlands, Wellington, New Zealand01-2013
Hospitality And Management
Wellington Institute of Technology
Wellington, NZ01-2013
Skills
- Ability to multitask, with effective time management
- Flexible and able to work under pressure
- Attention to detail
- Strong computer skills
- Self-motivated and organize
- Ability to understand a multicultural environment - able to speak Khmer
Certification
- LCQ - License Controller Qualitfication
Timeline
Loader
Air New Zealand
04.2022 - 08.2022
Security Officer
Matrix Security
12.2021 - 03.2022
Duty Manager
Surf 'N' Snow
01.2015 - 10.2016
Duty Manager
Lotus Hotel/Resort
03.2014 - 10.2017
Checkout Operator (All Departments)
Countdown
01.2009 - 01.2013
Achievement of NCEA LEVEL 1, 2 And 3 - College
Newlands College
Hospitality And Management
Wellington Institute of Technology
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