A highly experienced educator and academic administrator with over 15 years of expertise in teaching, student services, quality assurance, and leadership in higher education institutions. Adept at managing academic operations, supporting student success, and implementing policies that foster educational excellence. Passionate about inclusive learning and administrative efficiency.
• Handled institutional communications and stakeholder engagement.
• Organized university events and media outreach initiatives.
• Managed admissions, records, and student services.
• Coordinated counseling and student support systems.
• Delivered A1 and A2 German courses using interactive teaching methods.
• Prepared students for proficiency exams with structured lesson plans.
• Directed all academic and administrative operations.
• Oversaw compliance with national education standards.
• Supervised faculty and student support programs.
• Developed internal quality assurance policies and conducted academic audits.
• Facilitated accreditation processes with oversight bodies.
• Oversaw exam planning, grading, and academic evaluations.
• Ensured adherence to examination integrity protocols.
• Supervised school performance and teaching standards.
• Implemented strategies to enhance learning outcomes.
• Led school staff and delivered effective curriculum teaching.
• Mentored teaching staff and promoted academic excellence.
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Project management
Cross-functional teamwork
Customer relationship management (CRM)
Schedule preparation
Emergency response
Clear communication