Summary
Overview
Work History
Skills
References
Timeline
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Sayne Tawhiti Cassidy-Turoa

Leigh,AUK

Summary

Dynamic professional with extensive experience at Auckland Council and a stint in residential government property valuations with Opteon, excelling in compliance and data analysis. Excellent track record in stakeholder engagement and report preparation, enhancing valuation processes. Adept at mentoring teams and resolving customer issues, ensuring accuracy and strategic decision-making in complex environments.

Overview

8
8
years of professional experience

Work History

Appointee Valuer

Opteon
Takapuna, Auckland
01.2024 - 07.2025
  • Conducted and maintained residential government property valuations for Auckland, Central, and South, using cross-systems (SAP, Valor, EDRMS accord).
  • Prepared detailed valuation reports using industry-standard tools and methodologies.
  • Ensured compliance with local laws and regulations in all valuations performed.
  • Mentored junior valuers on best practices and government valuation techniques consistently.
  • Developed strong relationships with our main stakeholder, Auckland Council, to facilitate a smooth customer experience for government valuation processes.
  • Performed on-site inspections of properties in order to assess condition and value.
  • Reviewed comparable sales data, appraisals, deeds, titles and other documents related to the valuation process.

Rates Analyst

Auckland Council
Auckland CBD, Auckland
09.2017 - 12.2024
  • Analyzed rates and valuations using cross-systems to effectively manage rating and valuation structures (SAP, Valor, EDRMS accord & Hybris), ensuring data accuracy that meets the requirements of the Local Government Rating Act of 2002, and the Ratings Valuations Act of 1998.
  • Collaborated with cross-functional teams to enhance rate-setting processes and methodologies.
  • Mentored junior analysts on best practices in rates, valuations analysis, and data interpretation techniques.
  • Provided technical support to customers regarding calculations related to rates and valuation decisions.
  • Participated in meetings with senior management to discuss strategies for managing risks associated with changing rates and valuation structures.
  • Maintained accurate records of all rates and valuations analyses conducted.
  • Evaluated customer information to determine eligibility for special programs or incentives. Mainly, rate rebates.
  • As part of my role as a Rates Analyst, I also handled customer resolutions and LGOIMA requests, ensuring open and consistent communication with senior management and customers.

Skills

  • Compliance knowledge
  • Data analysis
  • Report preparation
  • Stakeholder engagement
  • Team collaboration
  • Strategic thinking
  • Problem solving
  • Attention to detail
  • Clear communication
  • Customer resolution

References

Name: Krystle Lim

Position: rates manager, (Rates valuations and data management)

Email: krystle.lim@aucklandcounicl.govt.nz

Phone: 021 714 821

Timeline

Appointee Valuer

Opteon
01.2024 - 07.2025

Rates Analyst

Auckland Council
09.2017 - 12.2024

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Sayne Tawhiti Cassidy-Turoa