Sazia Ali
Clover Park,AUK
Summary
Detail-oriented professional with a track record in Accounts and Retail, possessing essential skills for administrative and customer service roles. Adept at interacting with various stakeholders and promoting teamwork. Focused on personal development and achieving team objectives.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Clerk
Auckland City Council,
Manukau
02.2007 - 01.2011
- Ensured prompt, professional responses to customer telephone inquiries.
- Followed up on payments to enhance cash flow management.
- Reconciled discrepancies in financial records to maintain accuracy.
- Updated accounting notes in CRM to keep relevant credit information current.
- Analyzed customer accounts to identify discrepancies and trends in payment history.
- Collaborated with vendors and customers to resolve account issues efficiently.
Customer Service Assistant
Farmers Trading Company Ltd
Botany Downs, Auckland
01.2002 - 08.2006
- Accurately processed payments using cash registers and various point of sale systems.
- Addressed customer complaints promptly, issuing refunds when required.
- Interacted with customers to identify needs, resolve issues, and answer product-related questions.
- Provided top-level service on incoming calls, demonstrating professionalism and knowledge.
- Welcomed customers courteously, assisting them with inquiries to ensure positive interactions.
Education
Certificate - Business Administration and Computing
Manukau Institute of Technology
01.2003
Skills
- Communication skills
- Proficient in computer applications
- Detail-oriented approach
- Collaborative teamwork
- Accounts receivable expertise
- Time efficiency
- Cash handling proficiency
References
- Ranika, Chandra, Former Colleague, 022 173 8186, Farmers Trading Company Ltd, Former Colleague
- Zavia, Hussein, Former Colleague, 0412 520 917, Farmers Trading Company Ltd, Former Colleague
Hobbies and Interests
Gardening
Playing badminton
Exercising
Watching Movies
Online research
Timeline
Accounts Receivable Clerk
Auckland City Council,
02.2007 - 01.2011
Customer Service Assistant
Farmers Trading Company Ltd
01.2002 - 08.2006
Certificate - Business Administration and Computing
Manukau Institute of Technology
Similar Profiles
Cal DanversCal Danvers
Marine Biodiversity Champion at Auckland City CouncilMarine Biodiversity Champion at Auckland City Council
Kelly GrayKelly Gray
Senior Executive Assistant at Auckland City CouncilSenior Executive Assistant at Auckland City Council
MELE AIONOMELE AIONO
Customer Service Representative at AUCKLAND CITY COUNCILCustomer Service Representative at AUCKLAND CITY COUNCIL
Bailey Akita NicholasBailey Akita Nicholas
Sterling Sports Popup Sales (Fixed Term Contract) at Sterling SportsSterling Sports Popup Sales (Fixed Term Contract) at Sterling Sports
Mele LavakaMele Lavaka
Student Assistant at Bupa Care HomeStudent Assistant at Bupa Care Home