Sazia Kumar
Auckland
Summary
I am passionate about meeting new clients having face to face conversations to identify and purse new business opportunities either thru door knocking ,phone calls and net working. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Visy Global Logistics
03.2025 - Current
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developing and executing a strategic sales plan for nationwide Full Truckload (FTL), Intermodal, and Freight Forwarding services.
- Weekly KPI's of 30 calls , monthly call cycle or face to face existing client meetings
New Business Development Manager
PBT Freight Networks
08.2024 - 02.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships , generated approx. $200k of NB within 5months
- Built relationships with customers and community to establish long-term business growth.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries
- Managing existing Intermodal customers portfolio $3.2mil
New Business Development Manager
Team Global Express
07.2018 - 07.2024
- Key Achievements :
- FY24 National Top New Business Development Manager
- Generated $1.7M in new revenue across 10 clients within 11 months
- Cultivated a robust sales pipeline
- Achieved a win-loss ratio of 7-9 %
- Strategic achievements:
- Secured a new client from a competitive industry
- Developed and implemented a new sales strategy that resulted in increased efficiency or effectiveness
- Identified and addressed a key customer pain point, leading to increased satisfaction and retention
SME Business Consultant (on road rep)
Castle Parcels
10.2016 - 02.2018
- Key Achievements :
- Increase current portfolio by 7% to 9% year on year
- Surpassed annual targets
- Won New business worth $500K within 6 months in the role
- Promotion to account Management role within the group
Telesales Consultant
Castle Parcels
08.2014 - 10.2016
- Key Achievements:
- Serviced existing clients (portfolio of $500k plus)
- Problem Solving
- Up selling of services & products
- Retention of existing clients
- Negotiating contracts
- Customer complaints
- Revenue generation from existing clients (approx. 600 clients)
- Achieved sales and daily KPIs
Dedicated Customer Services Representative
Castle Parcels
07.2008 - 08.2014
- Key Achievements :
- Proactively addressing client needs and exceeding expectations
- Providing exceptional customer service and support
- Inbound & Outbound Calls
- DIFOT reports
- Operated in dynamic, high-volume environments to provide skilled assistance to 30 plus customers each day.
Education
National Qualification - Contact Centre Management
New Zealand Management Academy
Auckland New Zealand 06.2008
National Certificate -
Jasper Williams High School
Fiji Islands 12-2001
Skills
- Active Listening
- Flexibility and Adaptability
- Initiative and Problem-solving Abilities
- Good Communication
- Ability to Work Under Pressure
- Customer service
- Client relationship building
- Relationship building and rapport
- Team collaboration
- Account management
- Lead generation
- Revenue generation
- Prospect targeting
- Networking strength
- Sales tracking
- CRM platforms
- Business development
Timeline
Business Development Manager
Visy Global Logistics
03.2025 - Current
New Business Development Manager
PBT Freight Networks
08.2024 - 02.2025
New Business Development Manager
Team Global Express
07.2018 - 07.2024
SME Business Consultant (on road rep)
Castle Parcels
10.2016 - 02.2018
Telesales Consultant
Castle Parcels
08.2014 - 10.2016
Dedicated Customer Services Representative
Castle Parcels
07.2008 - 08.2014
National Qualification - Contact Centre Management
New Zealand Management Academy
National Certificate -
Jasper Williams High School
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