Scott Jefferson
Wellington,Thorndon
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Epicurean Limited
04.2020 - 03.2024
- Managed the various restaurants social media platforms and developed a strategic marketing plan for them.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of hospitality staff members, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
ICT Business Development Manager
Intuitive Education Consultants
02.2015 - 02.2020
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Education
BCA - International Business & Commercial Law
Victoria University of Wellington
Wellington, NZ12.2014
Skills
- Account Management
- Loss Prevention
- Schedule Management
- P&L Management
- Financial Administration
- Supply Chain Management
- Advertising and marketing
- Customer Relationship Management
- Operations Oversight
- Project Management
Timeline
General Manager
Epicurean Limited
04.2020 - 03.2024
ICT Business Development Manager
Intuitive Education Consultants
02.2015 - 02.2020
BCA - International Business & Commercial Law
Victoria University of Wellington
Similar Profiles
Jashanpreet KaurJashanpreet Kaur
Sous Chef at The Epicurean GroupSous Chef at The Epicurean Group
Darren ArchieDarren Archie
Cook Shift Leader at Epicurean TableCook Shift Leader at Epicurean Table
Allen ChristianAllen Christian
Banquet Manager at Epicurean HotelBanquet Manager at Epicurean Hotel
James LobbanJames Lobban
Storeman at CablePrice LtdStoreman at CablePrice Ltd
Dai Phuong Thuy NguyenDai Phuong Thuy Nguyen
Administrative Staff at Lien Viet Post BankAdministrative Staff at Lien Viet Post Bank