Scott Lucas
Parklands,New Zealand
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
19
19
years of professional experience
Work History
Protective Coatings Account Manager
Altex Coatings, Flowcrete Flooring
03.2021 - Current
- South Island Flowcrete Flooring Manager responsible for securing new business
- Account management of existing customers
- Business development with prospective customers
- Consultancy and specification writing for main contractors and architects
- Technical resource to 120+ coating and flooring companies
- Coatings inspector and report author
- Responsible for PS3 and building code compliance
- Local/Regional council consultant for construction compliance
Regional Account Executive - Southern
Wattyl New Zealand
04.2018 - 03.2021
- Regional Account Executive responsible for securing new business and servicing major accounts New Zealand-wide
- Re-negotiating new business deals with existing customers
- Business development with new and existing customers
- Offering back-office support through trading terms
- Generating leads and specification opportunities through business networks and programs
- Technical resource to eight regional trade stores and nine Territory Managers specialising in Decorative paints and Protective Coatings
- Writing coating specifications for the construction industry
- Salesforce CRM training manager
- Microstrategy Champion responsible for sales trends analysis
- Reason for leaving: Head hunted by Altex Coatings
Business Development Manager
Dulux New Zealand
02.2015 - 04.2018
- Leading and developing business relationships with new and existing key account holders for the South Island region specialising in protective coatings
- Managing key accounts for large clients
- Liaising with fifteen Guthrie Bowron Stores, five Dulux trade stores, and nine Sales Reps as Protective Coatings Technical Manager
- Business development with new and existing customers
- Technical sales and after-sales support
- Consistently achieving performance targets
- Reason for leaving: Approached by Wattyl NZ, the opportunity for growth and technical development.
Account Manager
Flint Group
08.2005 - 01.2015
- Managing key I have a proven track record in
- Technical sales and after-sales support
- Business development with new and existing customers
- Supervising factory support to ensure seamless supply and technical support to customers
- Achieving performance targets
- Sales growth with large clients
- Promoted to Account Manager because of sales performance
- Promoted to Technical Sales Representative on technical ability
- Reason for leaving: Opportunity for growth and development outside the print industry.
Education
Former Member – PrintNZ -
NACE 1 Coating Inspector -
01.2017
High Performance Negotiating -
01.2016
High Performance Selling 1 and 2 -
01.2015
Skills
- People Development
- Business Development
- Building Business Relationships
- Performance Orientation
- Specialist Technical Knowledge
- Client Relationship Management
- Customer Satisfaction
- Relationship Building
- Strategic Planning
- Customer Relationships
- Goal-Oriented
- Relationship building and management
Drummer, Sports fan
I play drums in two bands. Fan of most sports including Ice Hockey, Baseball/softball, cricket, and all the various football sports.
Timeline
Protective Coatings Account Manager
Altex Coatings, Flowcrete Flooring
03.2021 - Current
Regional Account Executive - Southern
Wattyl New Zealand
04.2018 - 03.2021
Business Development Manager
Dulux New Zealand
02.2015 - 04.2018
Account Manager
Flint Group
08.2005 - 01.2015
Former Member – PrintNZ -
NACE 1 Coating Inspector -
High Performance Negotiating -
High Performance Selling 1 and 2 -
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