Hannah "Sean" Black
Christchurch,CAN
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
05.2023 - 11.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Desk Attendant
Appalachian State University Campus Activities
09.2022 - 03.2023
- Answered phones and assisted callers with inquiries.
- Greeted guests entering and exiting facility.
- Completed cashier and point of sale operations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
Education
High School Diploma -
A.C. Reynolds High School
Asheville, North Carolina05.2020
Skills
- Ordering Procedures
- Menu Memorization
- Food Preparation
- Opening and Closing Duties
- Up-Selling
- Beverage Preparation
- Team Player
- Graphic Design
Preferred Name: Sean Black
I go by He/Him/His pronouns
Timeline
Barista
Starbucks
05.2023 - 11.2023
Desk Attendant
Appalachian State University Campus Activities
09.2022 - 03.2023
High School Diploma -
A.C. Reynolds High School
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