Sebastian Schroeder
Christchurch City,CAN
Summary
Dynamic and dedicated professional with extensive experience at KFC and NPD, excelling in customer service and till management. Proven ability to drive sales effectively while maintaining a clean and organized work environment. Committed to delivering exceptional service and enhancing customer satisfaction through strong communication and work ethic.
Overview
3
3
years of professional experience
Work History
Front and Back of House Staff
NPD
Sydenham, Christchurch
10.2023 - 04.2025
- Managed food service operations with foundational barista experience.
- Managed and documented tills accurately.
- Mastered conducting effective sales strategies.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Resolved customer complaints efficiently and professionally.
- Kept work environment tidy by routinely performing tasks like sweeping, mopping floors, wiping surfaces, and taking out trash.
Front and Back of House Staff
KFC
Sydenham
01.2022 - 10.2023
- Managed food inventory and preparation.
- Developed strong customer service skills.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
Education
NCEA Level 1 and Level 2 - UE literacy and numeracy
Catholic Cathedral College
Dual Enrolment Course - Website design and development
Ara Institute of Canterbury
Full-time studies - development and design of websites using HTML and CSS
Yoobee Colleges
Skills
- Customer service
- Till management
- Sales techniques
- Cash handling
- Inventory management
- Time management
- Conflict resolution
- Effective communication
- Work ethic
- Supply restocking
Timeline
Front and Back of House Staff
NPD
10.2023 - 04.2025
Front and Back of House Staff
KFC
01.2022 - 10.2023
NCEA Level 1 and Level 2 - UE literacy and numeracy
Catholic Cathedral College
Dual Enrolment Course - Website design and development
Ara Institute of Canterbury
Full-time studies - development and design of websites using HTML and CSS
Yoobee Colleges
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