Sebby Luthra

As a Revlon Counter Manager, I was entrusted with the responsibility of overseeing the Revlon cosmetics counter within a bustling retail environment. My role encompassed a diverse range of tasks aimed at driving sales, enhancing customer experiences, and supporting team members across various departments. Key responsibilities and achievements include:

• Sales Achievement: Consistently exceeded sales targets through proactive customer engagement,
  effective product demonstrations, and personalized recommendations, resulting in a significant
  increase in revenue.
• Product Focus Activities: Organized and executed product focus activities to highlight key offerings
  from Revlon, driving customer interest and boosting sales performance.
• Cross-Departmental Support: Collaborated closely with team members across multiple departments,
  including Fragrance, Health and Beauty, Men's, and Women's fashion, to provide assistance as
  needed, fostering a cohesive and supportive work environment.
• Employee Recognition: Recognized for outstanding performance and dedication to excellence,
  awarded as Employee of the Month within six months of employment, reflecting my commitment to
  achieving excellence in every aspect of my role.
• Product Knowledge: Demonstrated comprehensive product knowledge across the entire range of
  Revlon cosmetics and beauty products, ensuring accurate and informed recommendations to
  customers and team members alike.
• Sales Reporting: Maintained meticulous sales reports on a monthly basis, providing valuable insights into sales performance trends and contributing to strategic decision-making processes.

In this dynamic role, I honed my sales and leadership skills, cultivated strong relationships with
customers and team members, and played a pivotal role in driving the success of the Revlon counter at Farmers.

• Certified in Professional Skincare & Makeup Artistry
• Experience in running and operating a full-time makeup studio
• Provided a range of makeup services, including makeup application, makeup lessons, and makeup consultations
• Responsible for overseeing all aspects of the studio's operations, from managing budgets and schedules to coordinating marketing and promotions
• Proficient in a wide range of makeup products and tools.

• Conducted keyword research and used SEO guidelines to optimize content
• Promoted content on social networks and monitored engagement
• Converted the information acquired into user-friendly content
• Contributed to content goals for complex projects across multiple platforms
• Edited and fact-checked content using industry best practices
• Developed advertising campaigns for wide range of clients, working with advertising agency's creative director and art director to determine best way to present advertising information
• Created content for campaigns across variety of channels
• Collaborated with team of writers and internal and outsourced partners to develop informative and engaging content.

• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content
• Created content strategy for the company's website that attracted 7,500 new email subscribers within the first year
• Formatted articles, blogs and webpages with HTML, photos and infographics
• Collaborated with a team of writers and content marketing strategists to create copy promoting clients' SEO, sales and thought-leadership goals
• Strategized content based on Google Analytics data, geographical targeting and keyword planning
• Managed competing deadlines with efficiency
• Communicated with clients to assess needs and provide anticipated project timelines
• Created marketing, website and SEO-driven content to support client needs.

• Worked in the Payment Collections Department of Aritel's High-end customers
• Educated customers to set up their payment method
• Responded quickly to customer queries
• Delivered exceptional customer service.