Summary
Overview
Work History
Education
Skills
Languages
Important things to know
Timeline
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Seble Netere

Auckland

Summary

Highly motivated Team Leader and Bachelor of Commerce graduate from Auckland University, specializing in Accounting and Commercial Law. With the ultimate goal of becoming a Chartered Accountant, I bring strong expertise in customer service, project management, and personnel training. Over three years of industry experience, I have developed a deep understanding of client service and consistently excel at exceeding expectations. Known for my strong work ethic, punctuality, and commitment to high-quality standards.

Overview

5
5
years of professional experience

Work History

Direct Sales and Marketing

Tafoya & Associates
02.2025 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Conducted door-to-door outreach to promote and raise awareness for Canteen, a charity supporting children with cancer.
  • Engaged with potential donors, explained the mission of Canteen, and encouraged monthly donations to fund cancer support programs.
  • Built strong rapport with community members through effective communication and active listening.
  • Developed and maintained a deep understanding of Canteen’s programs and initiatives to effectively communicate the impact of donations.
  • Met and exceeded weekly and monthly donation goals through direct interactions with potential donors.

Team Leader

Krispy kreme
03.2023 - Current
  • Ensured team members had the resources, tools, and training needed for success.
  • Resolved conflicts in a professional and timely manner.
  • Evaluated team performance and provided constructive feedback to help team members improve.
  • Oversaw daily store operations, ensuring a smooth workflow and adherence to company policies.
  • Served customers with a focus on providing excellent service, addressing complaints, and inquiries effectively to enhance customer satisfaction.
  • Supervised and motivated team members, scheduled shifts, and delegated tasks to ensure efficient and effective store operations.
  • Monitored product quality and maintained high standards for both food safety and presentation.

Cashier/Bakery Worker

Bake & Beans
03.2022 - 10.2024
  • Used problem-solving skills to troubleshoot and resolve customer issues.
  • Utilized bakery equipment and tools safely and effectively.
  • Managed customer orders and ensured timely delivery of products with accuracy.
  • Operated cash registers and processed payments efficiently and accurately.
  • Assisted customers with selecting the best products to meet their needs.
  • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
  • Operated a POS system to process payments, refunds, and exchanges.

Waitress

Paradise Indian Restaurant
11.2019 - 11.2021
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Answered questions about menu items, ingredients, and pricing.

Food and Beverage Attendant

Cordis
09.2020 - 10.2021
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Maintained a positive attitude towards coworkers and customers at all times.

Education

Bachelor of Commerce - Accounting And Commercial Law

University of Auckland
11-2024

Skills

  • Team Supervision
  • Client Service
  • Analytical Thinking
  • Leadership
  • Adaptability
  • Communication skills

Languages

English
Native/ Bilingual
Amharic
Native/ Bilingual

Important things to know

Throughout my career, I have worked across six different industries, each requiring a unique skill set, adaptability, and ability to thrive in new environments. My ability to quickly learn, adjust, and excel in different roles has been a defining strength in my professional journey.


At Krispy Kreme, I was promoted to Team Leader within just a few months, a testament to my leadership skills, work ethic, and ability to take initiative in a fast-paced environment. I consistently demonstrated strong problem-solving abilities, teamwork, and the capacity to manage operations efficiently, which led to my rapid advancement.


Beyond adapting to new industries, I have successfully balanced full-time work while pursuing my studies. Managing both commitments simultaneously required strong time management, discipline, and resilience. This experience has equipped me with the ability to handle high-pressure situations, prioritize effectively, and remain committed to achieving goals, no matter the challenge.


My diverse work experience has shaped me into a highly adaptable and resourceful professional, ready to take on new opportunities and deliver results in any environment.

Timeline

Direct Sales and Marketing

Tafoya & Associates
02.2025 - Current

Team Leader

Krispy kreme
03.2023 - Current

Cashier/Bakery Worker

Bake & Beans
03.2022 - 10.2024

Food and Beverage Attendant

Cordis
09.2020 - 10.2021

Waitress

Paradise Indian Restaurant
11.2019 - 11.2021

Bachelor of Commerce - Accounting And Commercial Law

University of Auckland
Seble Netere