SEHAJPAL SINGH
Pukekohe,NEW ZEALAND
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Assistant Business Manager
Farmlands Co-operative Society
Pukekohe, Auckland
04.2023 - Current
- Identified areas of improvement within current systems and processes.
- Implemented safety protocols throughout the workplace to protect employees from harm.
- Cultivated a positive work environment promoting teamwork.
- Trained and supervised employees, delivered feedback for improved performance and communicated regularly with Business Manager regarding team performance.
- Organized and maintained financial records, including invoices and purchase orders.
- Analyzed customer data to identify trends in sales, profitability and market share growth.
- Built thorough knowledge of company's products and services, responded to and solved customer inquiries and problems and won trust and confidence of customer base.
- Developed and implemented procedures for the efficient functioning of business operations.
- Maintained inventory records using enterprise resource planning software.
- Evaluated employee performance reviews against established goals and objectives.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
Longlife Manager
Countdown
Huntly
01.2022 - 04.2023
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Drove continuous improvement and service delivery excellence using effective processes, workflow and technology.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Communicated plans and actions to meet departmental goals.
- Managed expense and investment budgets to meet business operating plans.
- Accomplished department objectives by managing staff and evaluating activities.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Delegated tasks, freeing up time to focus on higher-value activities.
Meat Manager
Countdown
Huntly
05.2018 - 01.2022
- Conducted monthly meetings to create business plans to drive successful monthly business.
- Conducted quality, timely performance feedback and performance appraisals.
- Developed existing team into a highly productive, results-oriented unit through creative initiatives.
- Developed and implemented appropriate plans to resolve unfavourable trends and enhance sales.
Longlife Supervisor
Countdown
Pukekohe
01.2015 - 05.2018
- Received product deliveries and moved materials to designated workplace locations.
- Coordinated employee schedules according to availability and approved shift changes.
- Set performance goals for staff members and helped teams meet important deadlines.
- Answered customer questions and made product recommendations according to needs.
Foods Supervisor
Countdown
Pukekohe
05.2014 - 01.2015
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Established and implemented policies, goals, objectives and procedures for department.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
Education
Diploma in Business Management Level 5
School of Business And Government
04.2013
Skills
- Leadership and Teamwork
- Employee Coaching and Motivation
- Effective Time Management
- Customer Service
- Inventory Management
- Microsoft Office
- Project Management
- Onboarding and Orientation
- Sales Techniques
- Staff Development
- Customer Retention
- Employee Management
- Documentation And Reporting
- Strategic Planning
- Loss Prevention
Languages
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Assistant Business Manager
Farmlands Co-operative Society
04.2023 - Current
Longlife Manager
Countdown
01.2022 - 04.2023
Meat Manager
Countdown
05.2018 - 01.2022
Longlife Supervisor
Countdown
01.2015 - 05.2018
Foods Supervisor
Countdown
05.2014 - 01.2015
Diploma in Business Management Level 5
School of Business And Government
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