Tony Fatatao

-Warehouse Supervisor
Team Leadership | Logistics Coordination | H&S Compliance | Systems Training

• Supervised a team of 3, overseeing daily warehouse operations including order release, picking, packing, and dispatch to meet daily targets.
• Coordinated with courier and bulk transport providers to ensure timely freight movement and managed return logistics, including tracking and issue resolution.
• Trained staff on new systems such as Unleashed and iScala; ensured smooth implementation and process adoption.
• Managed customer delivery issues and coordinated with the credits team to process returns, restock items, and handle damaged goods appropriately.
• Maintained warehouse standards, coordinated repairs (lighting, racking, machinery), and ensured health & safety compliance via reporting systems.
• Oversaw de-vanning of import containers and LCL shipments, including MPI compliance, pest control reporting, and goods receipting with quality control.
• Supported cross-department collaboration by reallocating team resources as needed.
• Participated in national leadership huddles, led internal team meetings, and contributed to issue resolution across departments.
• Acted as a Health & Safety representative, promoting workplace safety and ensuring communication between teams and leadership.
• Managed fleet maintenance schedules and repairs for company vehicles and warehouse equipment.

• Providing parts for dispatch.
• Receipting Inwards of all incoming spares.
• Liaising both with CSO & Technical teams.
• Conducting weekly Tool Box meetings.
• Setting up new procedures both in Spares Department & the Warehouse area.
• Helping the warehouse Dept when needed.
• Organization of all Transport carriers for dispatched goods.
• Customer service of all goods collections.
• Problem solving with the WHS team.

• MPI Transitional facility operator for the Rinnai Site.
• MPI Accredited Certificate
• Ensure adherence to relevant legal, health and safety regulations and guidelines Health & Safety site officer
• Management Certification
• Organize and co-ordinate people and operations - Currently Leading a warehouse team of 9
• Involved in Management meetings forecasting work.
• Running Team meetings to identify issues and problem-solving methods using the Lean ,DMAIC & 5S methods.
• Maintaining and following all Rinnai protocols at a High standard.
• Manage maintenance within the warehouse
• Payroll - Timesheets
• Mentoring Team members on methods around work practices.
• Confident in delegating daily workflow to team members.
• Organizing container deliveries and Export dockets for National and Australian customers.
• Working together with our Inventory controller in resolving stock discrepancies.
• Closely work with the Customer service team to make improvements within departments.
• Managing and handling of all Stock request from our 3PL parties.

MPI Accredited to open all inbound containers.

• Valid License for Reach hoists, Stock pickers & Counterbalance hoists.
• Picking & Dispatching a high-volume order accurately.
• Liaising with Carriers and arranging collections
• Ensure high levels of customer satisfaction through excellent sales service
• Day to day interactions with customer collections

Receiving & receipting of all Local, national & International goods.

• SAP and LN systems experience.
• Picking and packing of all Internal & External customer orders.
• Conducting daily counts of stock in store in an accuracy & timely manner.
• De-vanning inbound and outbound export orders

• Mentoring and Leading a high performing team of 5 store men.
• Maintaining a high standard of work ethics that align with the company protocols.
• Experienced in using SAP & LWMS scanning systems to process all orders.
• Valid Hoists licenses of all Reach hoist, stock Picker & LPG.
• Capable of loading & de-vanning a High volume of Inbound and Outbound containers.
• Confident in holding disciplinary meetings and using the company guidelines to pursue any further actions if needed.

Pick Packing of orders.

• Data process of all outbound orders.
• Inventory stock takes
• Customer service with internal & external clients.

• Pick & Packing of orders.
• Container loading & unloading of Import & Export containers
• Loading & Unloading of all inbound/Outbound trucks
• Conducting Inventory stock takes.