Selei Misa
Auckland,AUK
Summary
Dynamic and results-driven professional with experience at MECCA BRANDS, excelling in order processing and inventory management. Proven ability to enhance efficiency through effective problem-solving and team supervision. Skilled in developing SOPs and managing returns, ensuring seamless operations and customer satisfaction. Passionate about optimizing supply chain processes for success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CFC ADMINISTRATOR
MECCA BRANDS
PENROSE, AUCKLAND
11.2019 - Current
- Analyzing and managing staff timesheet entries
- Ensuring all orders are flowing through the system seamlessly.
- Processing and entering customer returns, and unclaimed orders.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Investigating and correcting stock discrepancies.
- Create SOPs for new systems and procedure changes.
Online Fulfillment Assistant
Warehouse Group
Auckland, AUCKLAND
11.2018 - 01.2019
- Processed online orders for timely fulfillment and shipment.
- Coordinated inventory checks to ensure stock availability for customer orders.
- Assisted in packaging products securely for safe delivery to customers.
- Collaborated with team members to streamline online order handling procedures.
Education
High School Diploma -
Edgewater College
12-2017
Skills
- Order processing
- Inventory management
- Supply chain coordination
- Data entry accuracy
- SOP development
- Customer relationship management
- Problem solving
- Time management
- Supervisory skills
- Shipping coordination
- Returns handling
- Troubleshooting techniques
- Product packaging
- Timesheet management
- Stock discrepancy investigation
- Team supervision
- Task delegation
Certification
- First aid certified
- Dangerous goods certified
Timeline
CFC ADMINISTRATOR
MECCA BRANDS
11.2019 - Current
Online Fulfillment Assistant
Warehouse Group
11.2018 - 01.2019
High School Diploma -
Edgewater College
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