Selena Tian

Recruitment/Talent Acquisition:

• Managing end-to-end recruitment processes, including job postings, CV screening, interviews, and candidate communications across multiple departments.
• Preparing employment agreements, onboarding documentation, and completed compliance checks.
• Designed and delivered onboarding packs and orientation sessions, ensuring a smooth and engaging experience for new hires.
• Partnering with hiring managers to understand team needs and assess candidate fit, ensuring alignment with business objectives.
• Promoting internal mobility initiatives within DFS/LVMH, while facilitating career conversations, and supporting employee development goals.
• Identifying talent pipelines and future hiring needs through proactive workforce planning and talent mapping.
• Maintaining accurate and up-to-date employee records in HRIS, supporting data integrity and audit readiness.

Employment Relations:

• Providing day-to-day HR advice to staff and managers.
• Supporting performance management and disciplinary processes.
• Engaging with the union and the bargaining process.

Employee Engagement:

• Supporting employee engagement surveys and focus groups to identify areas for improvement, and enhance employee satisfaction.
• Creating annual employee engagement calendars and ensuring that 3-4 employee activities are hosted each month.
• Organizing individual and group employee volunteer days.

Learning and Development:

• Coordinated training and development programs to enhance employee skills and support career growth.
• Ensuring staff members complete mandatory compliance training on a weekly basis.

• Managing a temporary staffing solutions and permanent desk with high ability to complete an end-to-end recruitment process.
• Finding suitable candidates through Seek Talent Search
• Identifying quality candidates for possible placements through effective screening, interviews, and shortlisting.
• Conducting an average of 8-10 interviews on a weekly basis.
• Ensuring onboarding documents are completed for each candidate and compliance checks are accurately processed.
• Maintaining strong relationships with candidates and clients.

• Coordinated with management to identify and resolve inventory discrepancies.
• Prepared weekly stock orders for replenishment purposes based on existing product levels in storerooms or warehouses.
• Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.

• Managed customer service inquiries and complaints in a timely manner.
• Maintained up-to-date knowledge of company products and services.
• Provided managerial support to Store Manager and team members.
• Completed daily and weekly reports to head office.