Selina Malu
Otara,AUK
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Pick and Pack Online Orders
Kmart Distribution Center
Auckland
01.2022 - 07.2024
- Picked/Packed over 100 orders within 8 hours
- Lifted over 25kgs of bulk items onto my Hcage
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
Rugby Assistant Manager
Tangaroa College
Otara, Auckland
02.2023 - 09.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Customer Service Cashier
McDonald
Otara, Auckland
01.2023 - 03.2023
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Served customers whole heartedly and made sure they left satisfied with their purchase.
Education
Tourism And Travel Industry - Certificate in Tourism (Level 3)
New Zealand School of Tourism
Auckland Airport 10.2024
High School Diploma -
Tangaroa College
11-2023
Skills
- Customer service standards
- Time management and prioritization
- Exceptional attention to detail
- Customer Engagement
License
- Restricted License
- Pallet Jack License
Timeline
Rugby Assistant Manager
Tangaroa College
02.2023 - 09.2023
Customer Service Cashier
McDonald
01.2023 - 03.2023
Pick and Pack Online Orders
Kmart Distribution Center
01.2022 - 07.2024
Tourism And Travel Industry - Certificate in Tourism (Level 3)
New Zealand School of Tourism
High School Diploma -
Tangaroa College