Selina Spain

• Edit and proofread web copy, photos, for Wordpress
• Audio editing and compiling audio files - Adobe Audition
• Podcast Publishing to Captivate.fm

• Room cleaning, completion, lost property and maintenence issues entered and updated through the Flexkeeping App
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Removed bed sheets and towels from rooms.
• Streamlined housekeeping processes by implementing time-saving techniques.
• Sanitized all kitchen surfaces and bathrooms, vacuumed and mopped floors
• Disposed of trash and recyclables each day to avoid waste buildup.
• Kept building entryway glass clean and polished for professional presentation.
• Supported and collaborated with team members during peak periods, fostering a cohesive and productive work environment.
• Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.

A casual position of evening rostered hours by delivering groceries and take-out orders by motorcycle and or car.

• Efficient and oraganised operation of order and communications apps.
• Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' dinner orders and/or groceries to be delivered within promised timeframes.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Ensured accurate order fulfillment by double-checking items against online invoices before leaving the store.
• Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
• Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
• Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
• Supported team members during peak hours or when short-staffed, demonstrating flexibility and adaptability in various roles within the company.

• Performed cleaning tasks on schedule, ensuring rooms remained fresh and attractive year-round.
• Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
• Supported team members in completing daily responsibilities, fostering a collaborative work environment.
• Assisted in training new staff members, sharing best practices and industry knowledge.

• Increased website traffic through the creation of high-quality, shareable blog posts and distribution through digital channels
• Collaborated closely with Podcast Hosts during Podcast development process and launch.
• Collaborated with local and Internationally-based Podcast Hosts for editing needs and publication scheduling.
• Edited and proofread web copy, photos, for Wordpress
• Audio editing and compiling audio files - Adobe Audition
• Sound mixing, voice recording - Adobe Audition
• Guest Liaison/coordinator
• Experience operating Restream.io for livestreams, downloading audio for editing and episode compilation for publication via podcast host platform Captivate.fm
• Experience publishing via Rss and multiple podcast host platforms; Rss, Libsyn, Blubrry, Simplecast, Captivate.fm

• Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
• Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
• Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
• Developed a comprehensive house manual to provide clear instructions for guests during their stay.
• Coordinated with professional cleaning services between bookings, ensuring a pristine environment for incoming guests every time they arrived at the property.