Selina Monica Tasi
New Plymouth,Taranaki
Summary
A passionate hospitality and tourism management professional. Working in New Zealand, with extensive hands-on experience in table service, barista work, restaurant management, housekeeping operations, and event coordination. Currently pursuing a Bachelor of Applied Hospitality and Tourism Management degree, I bring a strong background from luxury hotel such as Intercontinental Hotel in Wellington. My friendly demeanor, trustworthiness, and organizational skills make me a valuable asset to any team. I am eager to contribute positively to your hotel and advance my career in hospitality.
Overview
4
4
years of professional experience
Work History
Housekeeper Room Attendant
InterContinental Hotel
, Wellington
2022.06 - 2024.12
- Cleaned and maintained guest rooms, ensuring high standards of cleanliness and presentation.
- Replenished amenities, linens, and towels in guest rooms and public areas.
- Reported any maintenance issues or safety hazards to the appropriate department for prompt resolution.
- Assisted with laundry services, including washing, drying, and folding linens.
- Ensured compliance with hotel policies and procedures, as well as health and safety regulations.
- Received commendations from guests and management for maintaining high cleanliness standards and providing excellent service.
F&B Attendant
Intercontinental Hotel
, Wellington
2021.06 - 2021.12
- Provided exceptional service to guests in the hotel's restaurant and bar, ensuring a high level of satisfaction.
- Assisted in setting up and breaking down dining areas for various events, maintaining cleanliness and order.
- Took and served food and beverage orders, accommodating special dietary requests and preferences.
- Collaborated with kitchen staff to ensure timely and accurate delivery of orders.
- Managed cash and credit card transactions, balancing the cash register at the end of each shift
F&B Attendant
L’epicure Catering Company
, New Plymouth
2021.01 - 2021.07
- Delivered professional waitressing services at a variety of catered events, from weddings to corporate functions.
- Worked closely with the catering team to ensure seamless food service, from preparation to cleanup.
- Provided attentive and courteous service to guests, ensuring their needs were met promptly and efficiently.
- Assisted in the setup of dining and buffet areas, ensuring a visually appealing presentation.
- Managed guest inquiries and resolved any issues or complaints during events.
F&B Attendant
TE Ahuwhenus Young Maori Farmer Awards
, New Plymouth
2021.05 - 2021.06
- We successfully served 800 guests, providing them with excellent service. It was a valuable and rewarding experience for myself.
- Delivered exceptional waitressing services during the prestigious awards event, enhancing guest experience.
- Coordinated with event organizers and kitchen staff to ensure smooth service flow.
- Assisted in the arrangement and decoration of dining areas, creating an inviting atmosphere.
- Attended to the needs of attendees, providing efficient and friendly service throughout the event.
- Helped with post-event cleanup and organization, ensuring the venue was left in pristine condition.
Education
Bachelor's Degree, Applied Hospitality And Tourism Management -
Pacific International Hotel Management School
New Plymouth, NZ2024-01
Skills
- Experience in 5-star hotel environment "Restaurant, Bar, Events, In room dining & housekeeping"
- Customer Service-focused
- Adaptability
- Professionalism
- Staff Leadership
- Punctual
- Hard working
- Listening Skills
- Wine Knowledge
- Communication
- Opera Trained
- Multitasking
- Teamwork and Collaboration
- Working Uder Pressure
- Time management Abilities
Accomplishments
Achieved NZQA Level 1
Achieved NZQA Level 2
Achieved NZQA Level 3
Achieved NZQA Level 3, Ranking 1st in class for Samoa Language nationwide.
Achieved First Aid Level 1
Languages
English
Professional
Samoan
Professional
Hobbies and Interests
Netball Player
Volleyball Player
Rugby Player
Painting and Drawing
Art and Craft
References
Jason Tai-rawhiti, Head of Food and Beverage, Pacific International Hotel Management School.
- jasont@pihms.ac.nz
- 027 276 2659
GIULIA ARMILLOTTA, Food and Beverage Manager, Intercontinental (IHG) Wellington,
- Giulia.Armilotta@ihg.com
- 022 046 1801
JULIE RANSFIRLD, Head of Housekeeping, Pacific International Hotel Management School.
- julier@pihms.ac.nz
- 021 190 0435
Timeline
Housekeeper Room Attendant
InterContinental Hotel
2022.06 - 2024.12
F&B Attendant
Intercontinental Hotel
2021.06 - 2021.12
F&B Attendant
TE Ahuwhenus Young Maori Farmer Awards
2021.05 - 2021.06
F&B Attendant
L’epicure Catering Company
2021.01 - 2021.07
Bachelor's Degree, Applied Hospitality And Tourism Management -
Pacific International Hotel Management School
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