Sellina Jiang
Auckland,AUK
Summary
Committed professional with exceptional customer service expertise, skilled in fostering positive client relationships, and resolving conflicts effectively to enhance satisfaction and promote repeat business.
Overview
1
1
year of professional experience
Work History
Online Clothing Seller
Depop
Auckland, AUK
04.2025 - Current
- Managed an online clothing shop, including photographing items, writing listings, and pricing products to attract buyers.
- Communicated with customers professionally, handled inquiries, and ensured timely packaging and posting of all orders.
- Built repeat sales by maintaining high customer satisfaction and organising stock, budgets, and order tracking.
Student Tutor
ACG Strathallan
Auckland, AUK
05.2025 - 10.2025
- Assisted students with math and science to enhance their understanding and academic performance.
- Organized educational resources for effective tutoring sessions and student access.
- Maintained a positive, encouraging environment to motivate students in their studies.
Education
Science Education
Manukau Christian School
Auckland, NZSkills
- Effective communication
- Customer service
- Educational resource management
- Conflict resolution
- Store maintenance
- Product presentation
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Affiliations
Duke of Edinburgh's Award - Silver
Timeline
Student Tutor
ACG Strathallan
05.2025 - 10.2025
Online Clothing Seller
Depop
04.2025 - Current
Science Education
Manukau Christian School