Sera Baker

Porirua,WGN

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

I am currently still working at Kmart on the look out for something different to challenge my skills and assets outside of retail.

Overview

years of professional experience

Work History

Store Team Member

Kmart Porirua

02.2021 - Current

Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Porirua College

01.2021

Dominguez High School

Compton, California

03.2019

Skills

Customer Service
Training and Mentoring
Computer Literacy

Problem Solving
Heavy Lifting
Cash Handling

Referee

Simon Buchana Zee Akaata

Kmart Manager. Kmart Line Manager

021 063 4438 021 040 3594

Timeline