Sera Baker
Porirua,WGN
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
I am currently still working at Kmart on the look out for something different to challenge my skills and assets outside of retail.
Overview
3
3
years of professional experience
Work History
Store Team Member
Kmart Porirua
2 Titahi Bay Rd North City Shopping Centre
02.2021 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Porirua College
01.2021
Dominguez High School
Compton, California03.2019
Skills
- Customer Service
- Training and Mentoring
- Computer Literacy
- Problem Solving
- Heavy Lifting
- Cash Handling
Referee
Simon Buchana Zee Akaata
Kmart Manager. Kmart Line Manager
021 063 4438 021 040 3594
Timeline
Store Team Member
Kmart Porirua
02.2021 - Current
High School Diploma -
Porirua College
Dominguez High School