Serai Mok
Auckland,AUK
Summary
Motivated Plumbing Apprentice knowledgeable about reading diagrams, using equipment and maintaining site safety. Excellent listening, organizational and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Plumbing Apprentice
Earlybird Gasfitting And Plumbing
04.2022 - Current
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
- Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Streamlined inventory management, ensuring necessary tools and supplies were readily available for each job site.
- Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
- Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
- Contributed to cost savings by identifying opportunities for material reuse or recycling when possible during projects.
- Implemented safety protocols on job sites to minimize risks and maintain compliance with industry regulations.
- Prevented potential leaks by meticulously testing newly installed lines before finalizing the installation process.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Organized and moved materials from truck to job site to support project requirements.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Safely handled tools and equipment in large-scale projects.
- Requested equipment and supplies to maintain inventory and availability of required items.
- Cut and drilled holes in walls to permit passage of pipes.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Planned pipe system layout, installation and repair according to specifications.
- Eliminated risks by correctly identifying potential safety hazards.
Baker
Natural Bakery
03.2012 - 03.2022
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Cut and shaped dough for pies, rolls and other pastries.
- Processed customer orders and payment transactions.
- Determined baking times for various items.
Education
No Degree - Business
AUT
AUTNo Degree - Plumbing, Drainlaying, Gasfitting
Unitech
Unitech Skills
- Site Excavation
- Piping Installation
- Diagram Reading
- Basic Repairs Knowledge
- Power Tool Use
- Materials Handling
- Hand Tool Use
- Chemical Handling
- Physical Stamina
- Debris Collection
- Safety Practices
- Fixture Installation
- Pipe Measuring
- Valve Replacement
- Pipe Installation
- Pipe Cutting
- Job Site Safety
- Pipe Bending
- Gas Line Installation
- Pressure Testing
- Relationship Building
- Emergency Services
- Plumbing Fixture Installation
- Material Prepping
- Commercial and Residential Jobs
Affiliations
- Guitarist
- Kickboxing
- Learning new languages, I can speak a little Mandarin, Cantonese and Cambodian
- Chess
Timeline
Plumbing Apprentice
Earlybird Gasfitting And Plumbing
04.2022 - Current
Baker
Natural Bakery
03.2012 - 03.2022
No Degree - Business
AUT
No Degree - Plumbing, Drainlaying, Gasfitting
Unitech
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