Overview
Work History
Education
Skills
Certification
Reference
Languages
Interests
Timeline
Generic

SEREYVOTHA SENG

Wellington,WGN

Overview

11
11
years of professional experience
1
1
Certification

Work History

Meat Process Worker

Taylor Prestons
08.2023 - Current
  • Preparing meat product for export
  • Operation Machinery
  • Use of a knife in the preparation of carcass or cuts
  • Freezer Work
  • Scanning Label on meats.
  • Pushing the meat to Knife cutter

Senior Software Operation Centre Engineer

Smart Axiata
12.2013 - 08.2023


  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Application will not be down > 2hours (SmartNas, Smart Music, MIFE API Error codes) without escalation to PIC.
  • Network Availability of Cell and Site level will be at >99%.
  • Single site/cell will not be outage >24hours without proper escalation and action taken by our support team.
  • Transmission link, ISP services will not be down for > 1 hour without proper acknowledgement and escalation to support team.
  • Core Network, Billing Platform, NMS tool will not be down for > 1hour without proper escalation to PIC or Vendors.
  • Keep Inter-Department group members, responsible teams, PIC, Team Leader, Head of Department, CTO/CIO, Vendors informed about related networks, services, applications, platforms, OSS tool, NMS tool under monitoring of SOC engineers.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

BSS Engineer

Vietel Telecom Cambodia
03.2013 - 12.2013
  • Report about BTS down by power, alarm … on Trouble TMS web browser.
  • Monitor Alarm BSC ,RNC on Netact and M2000.
  • Loop hardware and software between BST and BSC.
  • Connect E1 and check E1 with TSS, Technical Branch
  • Test External alarm and modify on system if external appear on M2000 and Netact
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
  • Prepared cost estimates, schedules and project specifications for proposals

Education

Master of Public Administration - Public Administration

ASIA-EROUPEAN University
Phnom Penh, Cambodia
12.2014

Bachelor of Computer Science - Computer Science

Royal University of Phnom Penh
Phnom Penh, Cambodia
03.2011

Skills

  • Monitoring on Core Network
  • Record incident into DB
  • Analysis issue on Application
  • Contact Centre Software
  • Operation Centre Management

Certification

  • 59200 Kuala Lumpur, Malaysia], Orbitage- 5days. Certificate Number: CIPA.1904266
  • Certified Creating Personal Connections, Linkin -. Certificate Id: ARmiRSJT-wV2N8ZZYeQOWPsnVDrc.
  • Certified SharePoint Online Essential Training: Beyond the Basics, Linkin
  • Advanced Database Programming(VBA, SQL, and Projects)
  • Repair and Computer Network.

Reference

  • Mr. Yang Chamnan ,

Position : Manager of SOC at Smart Axiata Cambodia.

Email: yang.chamnan@smart.com.kh

Tel: +85510202465

  • Mr. Pheoung Rim

Position: Team Leader of BSS at Vietlel Telecom Cambodia

Email: rim.pheoung@vtc.com.kh

  • Mr. Lyhieng Pov

Position: Technician at Nurse Call Solution

Email: Lyhiengpov2@gmail.com

Tel: +64223485880

Languages

English
Professional Working
Cambodian
Native or Bilingual

Interests

Learning Coursera, LinkIn, and reading E-book

Listening Podcast, TED, and Motivation

Participate in social Event

Walking, Gym, Take Photo

Timeline

Meat Process Worker

Taylor Prestons
08.2023 - Current

Senior Software Operation Centre Engineer

Smart Axiata
12.2013 - 08.2023

BSS Engineer

Vietel Telecom Cambodia
03.2013 - 12.2013

Master of Public Administration - Public Administration

ASIA-EROUPEAN University

Bachelor of Computer Science - Computer Science

Royal University of Phnom Penh

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