Sergio Opazo
Auckland,AUK
Summary
Dynamic Team Leader with a proven track record at Aotearoa Latin American Community Incorporated, excelling in client service and team supervision. Demonstrated ability to enhance productivity and foster a collaborative environment through effective coaching and mentoring. Skilled in documentation and reporting, with a knack for establishing strong relationships and driving team success.
Overview
15
15
years of professional experience
Work History
Team Leader Social Work
Aotearoa Latin American Community Incorporated
01.2010 - Current
- Assessments to our clients
- Creating and Action plan and delivering
- Supervising Social Services team every two weeks.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with participants through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Generated reports detailing findings and recommendations.
Education
No Degree - Certificate in Cross Cultural Supervision
MIT
Manukau, NZ06.2024
Bachelor of Science - Social Work
Manukau Institute of Technology
Social Sciences 05.2010
Skills
- Client Service
- Documentation And Reporting
- Employee Evaluation
- Coaching
- Supervision
- Good communication Skills
- Team Leader worker
- Complaint resolution
- Mentoring
- Team Supervision
- Evaluating Employee Work
- Leading Team Meetings
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Team Leader Social Work
Aotearoa Latin American Community Incorporated
01.2010 - Current
No Degree - Certificate in Cross Cultural Supervision
MIT
Bachelor of Science - Social Work
Manukau Institute of Technology
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