Setayesh Shiri
Mount Wellington,AUK
Summary
University student in Politics & International Relations and Sociology with strong analytical writing and research skills. Experienced in client communication and legal administration, managing confidential information with attention to detail. Passionate about human rights, accountability, and investigative work in public institutions.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Law Office Receptionist
Law Office Zand
Isfahan
01.2025 - 03.2025
- Managed incoming calls and in-person client enquiries, directing matters to appropriate staff to ensure timely responses.
- Scheduled appointments and maintained office diary and administrative records, facilitating efficient office operations.
- Handled client information professionally and with appropriate discretion and confidentiality.
- Assisted with filing, document handling and organization of legal and client records.
- Coordinated day-to-day administrative tasks for staff across multiple matters, enhancing workflow and organization.
Sales Assistant
3 Wise Men
Sylvia Park
05.2026 - Current
- Made outbound calls regarding orders, availability, and customer enquiries to enhance service delivery.
- Handled customer enquiries by phone and email, providing accurate information and following up to ensure satisfaction.
- Coordinate customer orders, returns, exchanges and other requests while following store procedures.
- Maintained accurate transaction and customer information, supporting efficient operations in a fast-paced environment.
- Manage multiple customer and operational priorities while maintaining clear communication and attention to detail.
Beauty Advisor
Farmers
Sylvia Park
11.2025 - 02.2026
- Communicated detailed product information and tailored explanations to enhance customer understanding and satisfaction.
- Cultivated professional relationships through active listening and effective communication, fostering customer loyalty.
- Collaborated effectively in fast-paced environment, ensuring accurate service delivery while consistently meeting performance expectations.
Education
Bachelor of Arts - Politics & International Relations and Sociology
University of Auckland
Auckland, NZ11-2029
NCEA Level 3 -
Wellington Girls' College
Wellington, NZ01-2024
Skills
- Legal administration and document handling
- Records and file organization
- Confidential information handling
- Appointment and diary management
- Client and stakeholder communication
- Professional phone and email communication
- Managing multiple priorities
- Attention to detail
- Team collaboration
- Analytical and evidence-based writing
- Information review and synthesis
- Academic research and source evaluation
KEY SKILLS
English and Persian/Farsi
ADDITIONAL TRAINING
Youth Responder Course, 2023 | Workplace Health & Safety, 2023 | CPR Training, 2023
Languages
Persian
Native/ Bilingual
English
Full Professional
Certification
- Youth Responder Course, 2023
- Workplace Health & Safety, 2023
- CPR Training, 2023
Timeline
Sales Assistant
3 Wise Men
05.2026 - Current
Beauty Advisor
Farmers
11.2025 - 02.2026
Law Office Receptionist
Law Office Zand
01.2025 - 03.2025
Bachelor of Arts - Politics & International Relations and Sociology
University of Auckland
NCEA Level 3 -
Wellington Girls' College