Setila Eke
Otahuhu,AUK
Summary
Innovative and experienced individual with expertise in working at Audit field, Money transfers and all sorted of administration tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Director
M Crystal Cleaning Ltd
07.2023 - Current
- To manage a team of cleaners keeping staff motivated and each site well covered.
- Deal with staff absence deploying existing staff and arranging cover where necessary.
- To plan and implement deep cleaning during school holidays.
- Keep cleaning supplies properly stocked and accounted for.
- Able to meet up with new clients, arranging and agreed to work to be performed.
- Establish staff training of how to do work effectively once confirmed work through.
- Ability to perform works when its load.
- Have potential to allocate and delegate work appropriately.
- Providing monthly report to Jani-King, main company for all works has been performed previous months.
Account Officer
Makamo'ui
09.2019 - 07.2023
- Processed customer transactions promptly, minimizing wait times
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
- Provided customer records, account statements and copies of checks
- Reconciled cash drawer and resolved discrepancies
- Audited fellow teller currency to contribute to dual-control procedures
- Responded to requests for information and resolved issues quickly
Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters - Disbursed cash and checks accurately while maintaining security of cash drawers
- Followed up on customer complaints and provided solutions to enhance customer satisfaction
- Assisted with training of new tellers on policies and procedures
- Educated customers on use of banking website and mobile apps
Commercial Cleaner
JS Hope Cleaning Group Community
06.2022 - 06.2023
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Performing and documenting routine inspection and maintenance activities.
- Carry out heavy cleaning tasks and special projects.
- Casual Cleaning job for this company for almost 2 years
- Experience in professional cleaning and being reliable for this job
- Access to so many events at Spark Arena with different sorts of cleaning required.
- Increased experiencing in regulation and the cleaning policies of NZ
Auditor Officer
Tonga Audit office
09.2016 - 09.2019
- Based at the Project team, auditing of all financial reports of most development projects in Tonga, which are funded by overseas donors such as Asian Development Bank (ADB), World Bank and other related donors to the kingdom of Tonga.
- Performed project auditing by visiting to project sites such as the rebuild of homes and damages caused from previous cyclone that affected Haapai Island
- Increased knowledge and skills in reconciling all contracts management profiles with their performances such as the approval and spending of funds during the project going.
- Performing and experience in walk through also to the other project sites for stock taking as well
- Experience in reporting my own work, drafting an audit project report, before submitting for supervisor's review.
- Increase knowledge relating to overseas donors regulations and policies towards their projects.
Labourer
Farmers
06.2018 - 08.2018
- Used to work part time to Farmers in Ormiston while still studying
- Sorting hangers and put on in hangers with clothes
- Performing this week from Monday to Friday excluding weekends
- Eorking contract with the agency to Farmers
Labourer
SkyChef
11.2016 - 12.2017
- Perform this job while was still studying at MIT
- Cleaning and preparing all cutlery at SkyChef
- Establishing to work at school holidays for more than 20 hours
- Increased interest in working with numbers of staff who prepared food and working along with experience people
- Improve more skills and knowledge to be included in my CV
Education
Graduated Diploma - Professional Accounting
Manukau Institute of Technology
Auckland, New Zealand2021
Bachelor in Applied Management - Major in Human Resource Management
Manukau Institute of Technology
Auckland, New Zealand2015
Diploma of Business - Major in Economics
Whitireia Community Polytechnic
Auckland, NZ2011
Skills
- File and database management
- Budgeting
- Bookkeeping
- Account Reconciliation
- Expense reports
- Month-end reports
- Staff Management
- Financial Management
- Administrative support
- Sorting and labeling
- Performance improvement
- Office management
- Office administration
- Travel coordination
- Business administration
Netball
I used to play at the position of GS a lot when I grew up. I always loved to spend my holiday by playing netball for my village back then until I migrated here in New Zealand. I was not able to continue on pursuing this sport anymore since I had a dislocated shoulder to my right hand side until now.
Languages
Tonga
Native or Bilingual
English
Full Professional
Timeline
Director
M Crystal Cleaning Ltd
07.2023 - Current
Commercial Cleaner
JS Hope Cleaning Group Community
06.2022 - 06.2023
Account Officer
Makamo'ui
09.2019 - 07.2023
Labourer
Farmers
06.2018 - 08.2018
Labourer
SkyChef
11.2016 - 12.2017
Auditor Officer
Tonga Audit office
09.2016 - 09.2019
Graduated Diploma - Professional Accounting
Manukau Institute of Technology
Bachelor in Applied Management - Major in Human Resource Management
Manukau Institute of Technology
Diploma of Business - Major in Economics
Whitireia Community Polytechnic
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