SHADAE TE KAHA GIBSON
Taupo
Summary
Kia Ora! My name is Shadae Gibson I am a 26 year old, solo mother to 3 awesome little girls. I am looking for part time/Full time work that will suit me and my children. Although I have not had too much work experience in the past few years, I assure you that I am a keen, eager, willing to learn young lady! I have a great work ethic and absolutely have to get the job done perfectly. I’m so ready to learn new things and work and expand my knowledge. I really look forward to hearing from you.
Overview
7
7
years of professional experience
Work History
Store Assistant
Vec Ltd
03.2025 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Customer Service Representative
Z Ngatea
12.2023 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
New Zealand Post
New Zealand Post
06.2021 - 10.2021
- Heavy lifting, Constantly on feet, Time management
Just Jeans Taupo
Just Jeans
05.2018 - 10.2018
- Customer service, Refunds, Keeping store tidy
Education
NCEA level 1 -
Kapiti college
NCEA level 2 -
Lakeland Learning
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Customer satisfaction measurement
References
- Vanessa Misa, Z Ngatea, Manager, 0272704315
- Dylan Flanagan, New Zealand Post, Team Leader, 0272023786
- Angelia Grey, Vec Ltd, Manager, 0274716180
Timeline
Store Assistant
Vec Ltd
03.2025 - Current
Customer Service Representative
Z Ngatea
12.2023 - 05.2024
New Zealand Post
New Zealand Post
06.2021 - 10.2021
Just Jeans Taupo
Just Jeans
05.2018 - 10.2018
NCEA level 1 -
Kapiti college
NCEA level 2 -
Lakeland Learning
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