Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Shafna  Isthiyaaq

Shafna Isthiyaaq

New Zealand ,WKO

Summary

Dedicated cleaning assistant with strong customer service skills and a commitment to creating a positive environment. Experienced in teamwork and time management.

Overview

2025
2025
years of professional experience

Work History

Teaching Assistant

Key Responsibilities:

  • Planned and delivered engaging lessons for kindergarten children.
  • Taught basic English, mathematics, and early literacy skills.
  • Organized creative activities such as storytelling, singing, drawing, and crafts.
  • Monitored children's learning and development.
  • Maintained a safe, caring, and positive classroom environment.
  • Assisted children with social, emotional, and personal development.
  • Communicated with parents about children's progress.
  • Prepared teaching materials and classroom displays.

Skills:

  • Classroom management
  • Childcare and supervision
  • Lesson planning
  • Communication and teamwork
  • Patience and creativity
  • Time management

Sales Assistant

Salesperson – Flower Shop (Sri Lanka)

Employment Responsibilities:

  • Assisted customers in selecting flowers, bouquets, and gifts for different occasions.
  • Provided friendly and professional customer service.
  • Arranged and displayed fresh flowers to maintain an attractive shop appearance.
  • Processed customer orders and handled cash and card payments.
  • Packed flowers carefully for customers and delivery.
  • Maintained flower freshness by watering and caring for plants and floral arrangements.
  • Kept the shop clean, organized, and well-presented.
  • Managed stock, received new flower deliveries, and reported low inventory.
  • Assisted with seasonal promotions and special event orders.
Skills
  • Customer Service
  • Sales and Communication
  • Cash Handling
  • Stock Management

Cleaning Assistant

Go Bus Transport
New Zealand
03.2024 - 09.2024
  • Maintained cleanliness and organization in passenger areas to enhance customer experience.
  • Operated cleaning equipment, ensuring proper use and safety protocols were followed.
  • Assisted in inventory management of cleaning supplies, contributing to efficient stock levels.
  • Collaborated with team members to complete daily cleaning schedules effectively.

Education

No Degree - Assiant Teacher

IBS Campus,
Colombo
01-2011

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor

Languages

English
Limited Working
Tamil
Limited Working
Sinhala
Full Professional

Timeline

Cleaning Assistant

Go Bus Transport
03.2024 - 09.2024

Teaching Assistant

Sales Assistant

No Degree - Assiant Teacher

IBS Campus,
Shafna Isthiyaaq