Summary
Overview
Work History
Education
Skills
Timeline
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SHAHID IMRAN

Beach Haven,AUK

Summary

Dynamic professional with extensive experience at Singh Group Ltd (McDonald's) and Woks Cooking Chinese. Proven expertise in employee training and conflict resolution, fostering a collaborative environment that enhances team performance. Adept at maintaining safety standards and delivering exceptional customer service, ensuring a positive dining experience for all guests.

Overview

1
1
year of professional experience

Work History

Crew Trainer

Singh Group ltd [McDonald]
Belmont, Auckland
01.2024 - Current
  • Ensured that all safety protocols were followed during training sessions.
  • Organized team building activities to foster a positive work environment among crew members.
  • Encouraged open communication between trainees and management throughout the learning process.

Restaurant Manager

woks cooking Chinese
Norbury, London
03.2025 - 04.2025
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Education

Master of Science - Applied Psychology

IUB
Punjab
02-2018

Skills

  • Employee training
  • Safety protocol compliance
  • Customer service
  • Sales reporting
  • Team building
  • Conflict resolution

Timeline

Restaurant Manager

woks cooking Chinese
03.2025 - 04.2025

Crew Trainer

Singh Group ltd [McDonald]
01.2024 - Current

Master of Science - Applied Psychology

IUB

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SHAHID IMRAN