Shahiza Anwar
New Zealand
Summary
Experienced with software Testing, extremely methodical and detail oriented professional. Proven expertise in ensuring the performance & reliability of released products by implementing various quality assurance techniques. With experience working efficiently in agile methodology and actively participating in group projects to ensure business requirements are achieved on time. I aspire to achieve excellence in my work for myself, organization I represent and clients.
Overview
9
9
years of professional experience
Work History
Test Analyst
Accident Compensation Corporation, ACC
09.2022 - Current
- Experience working on Projects: Salesforce, EPM (Enterprise Performance Management) and ERP (Enterprise Resource Planning)
- Experience with Oracle, Jira, Salesforce and various test environments for executing tests
- Design, develop and execute tests as per project requirements
- Plan testing activities as per the project timelines and release date of the product
- Collaborate with the product teams to understand the user requirements, ensuring comprehensive test coverage is achieved with reduction in errors
- Work closely with the development team to reproduce errors and verify bug fixes
- Participate in daily Agile Scrum meetings, sprint planning sessions and retrospectives to identify areas of improvement in the testing process and overall team efficiency
- Document defects in JIRA (Project Management Tool), work with the Development and product teams to prioritize and resolve issues within sprint cycles.
Case Coordinator
Accident Compensation Corporation, ACC
08.2019 - 07.2022
- Making cover decisions in accordance with ACC legislation
- Experience working on Salesforce and EOS to record, track and update clients claim.
- Working in a team with shared responsibility for case management of a pool of clients.
- Conduct phone interviews of claimants and liaise as appropriate with medical professionals, treatment providers, employers and other interested parties
- Carry out initial assessment and determine level of risk associated with claim and take the appropriate actions
- Coordinate interventions to ensure services required by claimants for their return to work or independence
- Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Monitor progress against injury profiles to ensure appropriate rehabilitation is provided in a timely and cost effective manner
Medical Laboratory Technician
Southern Community Laboratories
02.2016 - 08.2019
- Responsible for receiving, testing and analyzing samples according to standard procedures
- Communicate clearly and constructively with other department staff and health professionals
- Data entry- Registering patient in the computer system by using appropriate procedures
- Troubleshooting-Identify and record any problem relating to the products or process and providing solutions.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
Education
ISTQB Certified Tester Foundation Level
International Software Testing Board
Wellington12-2022
Software Development
Enspiral Dev Academy
Wellington05-2022
Qualified Medical Laboratory Technician
NZ Institute of Medical Laboratory Science
Wellington11-2017
Bachelor of Science
University of Otago
Dunedin12-2014
Skills
- Collaboration and Teamwork - Ability to work effectively with cross-functional teams
- Communication - Clear and concise reporting of bugs, test cases, and progress updates
- Attention to Detail - Identifying risks and ensuring its addressed before its release
- Critical thinking - Develop effective testing strategies
- Analytical Thinking - Identify bugs and provide effective solutions
- Adaptability/Flexibility - Receptive to changing requirements and ability to adapt to the demands of the job This includes being open-minded to receiving positive and constructive feedbacks
Timeline
Test Analyst
Accident Compensation Corporation, ACC
09.2022 - Current
Case Coordinator
Accident Compensation Corporation, ACC
08.2019 - 07.2022
Medical Laboratory Technician
Southern Community Laboratories
02.2016 - 08.2019
ISTQB Certified Tester Foundation Level
International Software Testing Board
Software Development
Enspiral Dev Academy
Qualified Medical Laboratory Technician
NZ Institute of Medical Laboratory Science
Bachelor of Science
University of Otago
Similar Profiles
MILAN BHATIAMILAN BHATIA
Recovery Assistant at Accident Compensation Corporation,ACCRecovery Assistant at Accident Compensation Corporation,ACC
Maave UitimeMaave Uitime
Product Owner Provider Hub (Salesforce) at Accident Compensation Corporation, ACCProduct Owner Provider Hub (Salesforce) at Accident Compensation Corporation, ACC
Jasmine DuncanJasmine Duncan
Recovery Assistant at Accident Compensation Corporation, ACCRecovery Assistant at Accident Compensation Corporation, ACC
Anna-lee MorrisonAnna-lee Morrison
Recovery Coordinator at Accident Compensation Corporation (ACC)Recovery Coordinator at Accident Compensation Corporation (ACC)
Isabella GasanIsabella Gasan
Babysitter at Lyndon SharmaBabysitter at Lyndon Sharma