SHAHNA KAMAL
Hastings,Hawkes Bay
Summary
Developed strong communication and teamwork skills in healthcare environment, seeking to transition into new field. Proven ability to manage patient care and support needs, ensuring safe and comfortable environment. Looking to apply these skills in dynamic setting that values empathy and collaboration. Positive, compassionate, and empathetic individual with solid understanding of patient care and support. Knowledge of basic medical terminology and hygiene protocols coupled with skills in assisting with daily living activities and maintaining patient comfort. Committed to making meaningful impact on patient well-being through attentive and personalized care.
Overview
5
5
years of professional experience
Work History
Health Care Assistant
Oceania Healthcare
03.2023 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Uses communication skill to establish ans maintain effective relationship with patients and also with heralthcare team.
- attend and contribute to team meetings and requested by clinical nurse and manager.
- attend staff training to learn more in clinical and c are giving areas.
Business Development Executive
Al-Kamal Trading
11.2019 - 01.2022
- Processing orders and transaction, Delivering information about our company's offers, Handling customer complaints, Collecting and analyzing customer feedbacks
- familiarizing with all product and services offered by our company
- procuring new clients through direct contact, word of mouth, and collaborating with other clients.
- maintaining fruitful relationship with all the clients.
- bringing more business proposals and ideas to improve business growth.
- identify new revenue opportunities.
- developing and executing sales plans to meet sand exceed monthly sales goals.
Intern Psychologist
Amma Multi Specialty Clinic
09.2019 - 03.2020
- Initial consultation assessment, Excellent skill to build rapport, Observation skill, Psychological testing and report writing, Critical thinking
- to develop psychological formulation of clinical problems and assist in the delivery of care plans.
- to design, implement and modify as appropriate, bespoke psychological interventions with clients, carer, family and friends.
- to liaise with health and social care staff from a range of agencies in the care provided to clients.
Education
Higher Secondary School -
TRK Higher Secondary School
Kerala, IndiaAssociate of Science - HEALTH AND WELLBEING LEVEL 3
NEW ZEALAND TERTIARY COLLEGE
Hastings, NZ09.2024
Bachelor of Science - Psychology
NZQA
Hastings, NZ08.2024
No Degree - ENGLISH LANGUAGE
ENGLISH LANGUAGE PARTNERS
Hastings, NZ12.2023
Bachelor Of Science in Psychology - Psychology
Calicut University
Kerala, India01.2020
High School Diploma -
ST. THERESE H.S.S School
Kerala, India.03.2014
Skills
- Communication
- Active listening
- Experimental learning
- Empathy
- Critical thinking
- Time management
- Problem solving
- attention to detail
- work ethics
- customer service skills
Hobbies and Interests
- Painting
- Crafting
- Drawing
- Cycling
- Travelling
- Gardening
painting, drawing, crafts,
i do painting on canvass, stones and other stuffs and makes beautiful crafts with natural products.
Languages
Malayalam
Native or Bilingual
English
Full Professional
Tamil
Limited Working
Timeline
Health Care Assistant
Oceania Healthcare
03.2023 - Current
Business Development Executive
Al-Kamal Trading
11.2019 - 01.2022
Intern Psychologist
Amma Multi Specialty Clinic
09.2019 - 03.2020
Higher Secondary School -
TRK Higher Secondary School
Associate of Science - HEALTH AND WELLBEING LEVEL 3
NEW ZEALAND TERTIARY COLLEGE
Bachelor of Science - Psychology
NZQA
No Degree - ENGLISH LANGUAGE
ENGLISH LANGUAGE PARTNERS
Bachelor Of Science in Psychology - Psychology
Calicut University
High School Diploma -
ST. THERESE H.S.S School
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