Shairmila Navaratnam

My role as a Senior Architectural Consultant is a testament to my expertise in architectural design, planning, and construction projects. I collaborate with architects, waterproofing applicators, engineers, merchants, and construction teams to ensure project success, leveraging my extensive knowledge and skills in architectural design.

• Collaborate with architects, waterproofing applicators, engineers, merchants, and construction teams to ensure project success, leveraging extensive knowledge in architectural design.
• Mentored junior architects, fostering a collaborative work environment that encouraged professional growth.
• Presented comprehensive design proposals to clients, showcasing the benefits of proposed solutions.
• Worked collaboratively with design leadership in establishing format, drawing assignments, deliverable objectives and deadlines.
• Designed lighting systems for buildings by considering energy efficiency, task lighting and ambient lighting.
• Provided extensive support in sales, technical and business areas to key accounts.
• Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Mentored junior account management professionals to develop skills and increase company revenue.
• Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
• Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
• Expanded market share by identifying new business opportunities and securing high-value accounts.
• Built relationships with customers and community to promote long term business growth.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Set and achieved company defined sales goals.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Developed and maintained strong working relationships with professionals within assigned territory.
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Responsible for developing and managing the specification market for Nuralite’s products and services. In charge of improving the company’s market position and achieving financial measures.

• Develop and manage the specification market for Nuralite’s products and services, improving the company’s market position and achieving financial measures.
• Secured new business opportunities through effective networking and relationship building within the industry.
• Provided guidance on building codes, regulations, and compliance issues throughout project development stages.
• Produced detailed drawings and specifications used by contractors and engineers to build projects.
• Created detailed plans for construction projects within equipment specifications and budgeting.
• Ensured timely project completion by effectively managing deadlines and coordinating with contractors.

Responsible for developing and managing the specification market for Evolve Lighting’s product range. In charge of improving the company’s market position and achieving financial measures.

• Develop and manage the specification market for Evolve Lighting’s product range, improving the company’s market position and achieving financial measures.
• Managed National Specification of lighting products – new role.
• Dealt directly with architects, specifiers, councils and specialists.
• Showcased products to the Lighting Specialists and Sales Teams.
• Increased presence and demand for products through specification.
• Developed new customers.
• Collaborative designs and solutions with Electrical Market clients.
• Negotiated prices, terms of sale and service agreements.

Responsible for territory management and development of key and new accounts. In charge of improving the company’s market position and achieving financial measures.

• Responsible for territory management and development of key and new accounts, improving the company’s market position and achieving financial measures.
• Used a strategic sales plan approach based on solution selling.
• Continuous development of new strategic opportunities in the form of consultants, specifiers, electrical engineers and designers and 3rd party derived demand.
• Identified and cultivated new prospects.
• Managed a portfolio of over 40 clients with an annual sales budget of $5 million.
• Created proposals for new and repeat customer business transactions.
• Cross-business engagement to leverage sales opportunities within the team.
• Actively networked and built relationships with key stakeholders, customers, end-users and influencers by attending industry functions, events and trade shows.

Responsible for day-to-day key account management. In charge of increasing and maintaining customer satisfaction and ensuring that the individual needs of the customer are met.

• Supplied superior service to both potential and existing customers.
• Developed and implemented creative, cost-effective programs that reduced client attrition rates by 100% compared to the prior year.
• Managing a portfolio of over 50 clients valued at $4 million annually.
• Providing weekly metric reports to the client in line with KPIs.
• Maintaining a central database of crucial contacts, risk ratings, financial impact and key issues.
• Monitored market activity and quoted pricing to maintain healthy profit margins.