Shajid Ibne SALIM
Nelson,Nelson
Summary
Dynamic leader with a proven track record at SolarHub NZ, enhancing team performance and customer satisfaction through innovative strategies and motivational abilities. Expert in leveraging computer skills and team leadership to exceed goals. Excelled in recruiting top talent and driving cross-functional collaboration, significantly improving operational efficiency and achieving targeted objectives. Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
7
7
years of professional experience
Work History
Area Sales Team Manager
SolarHub NZ
06.2021 - Current
- Facilitated meetings to communicate team performance goals and results.
- Developed performance measurement strategies, identifying areas for improvement.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
- Established and maintained performance, quality and service standards for professional customer care.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
Spark Sales Representative
Spark
11.2020 - 02.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Grocery Assistant
Pak'nSave
07.2019 - 10.2020
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
Corporate Marketing Executive
Tolottoma Bangla Group
09.2018 - 04.2019
- Conducted market research to identify customer needs and preferences.
- Mentored junior staff members on marketing best practices, fostering a culture of continuous learning and professional development.
- Negotiated advantageous contracts with vendors for cost-effective solutions without sacrificing quality or delivery timelines.
- Launched successful email marketing campaigns, resulting in higher open rates and lead generation.
- Streamlined internal communication processes by implementing efficient project management tools for the marketing team.
- Managed cross-functional teams to create cohesive marketing materials for product launches.
Marketing Executive
Dahmashi Trading Company Ltd.
04.2017 - 09.2018
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
Graduate Diploma - Marketing
Nelson Marlborough Institute of Technology
Nelson, NZ07.2020
BBA - Finance
East West University
Dhaka07.2015
Skills
- Customer Focus
- Motivational Abilities
- Employee Scheduling
- Influencing skills
- Team Leadership
- Computer Skills
Cricket
I love playing cricket with my friends during holidays.
Languages
Bengali
Native or Bilingual
English
Full Professional
Certification
Google Ads for Beginners.
Timeline
Area Sales Team Manager
SolarHub NZ
06.2021 - Current
Spark Sales Representative
Spark
11.2020 - 02.2021
Grocery Assistant
Pak'nSave
07.2019 - 10.2020
Corporate Marketing Executive
Tolottoma Bangla Group
09.2018 - 04.2019
Marketing Executive
Dahmashi Trading Company Ltd.
04.2017 - 09.2018
Graduate Diploma - Marketing
Nelson Marlborough Institute of Technology
BBA - Finance
East West University
Similar Profiles
Ravi Sankar SubburamanRavi Sankar Subburaman
Business Development Manager at SolarHub NzBusiness Development Manager at SolarHub Nz
Krishna JoshiKrishna Joshi
Electrician at Solarhub Nz LtdElectrician at Solarhub Nz Ltd
Deepa DeepaDeepa Deepa
Assistant Accountant at SolarhubAssistant Accountant at Solarhub