Shakana Rickerby
Barista/Cashier
Queenstown
Summary
Enthusiastic barista with hands-on experience in beverage preparation, espresso machine operation, and hospitality service. Known for effective communication and a focus on food safety, contributing to improved customer satisfaction and increased sales.
Overview
5
5
year of professional experience
Work History
Barista All-rounder
Kingston Flyer Cafe & Bar
10.2025 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created personalized, delicious beverages based on customer requests, enhancing customer satisfaction and driving sales.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Ensured clean and comfortable environments in commercial buildings through thorough cleaning tasks, contributing to overall guest experience.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Prepared food and beverages and verified adherence to quality and safe food-handling standards.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
Education
High School Diploma -
Wakatipu High School
Queenstown, OTA 04.2001 -
Skills
Espresso machine operation
Beverage preparation
Coffee expertise
Cash handling
POS systems
Opening and closing duties
Meal prep
Table bussing
Ingredient knowledge
Customer service
Hospitality service expertise
Verbal and written communication
Timeline
Barista All-rounder
Kingston Flyer Cafe & Bar
10.2025 - Current
High School Diploma -
Wakatipu High School
04.2001 -